Optimizing an Omnichannel Customer Experience for Banks and Building Societies 2022 | Building Societies Association | 20 April 2022 | Webinar

Banks and building societies in the EMEA region are increasingly focused on improving the Member experience by understanding challenges along the increasingly evolving purchasing journey, as well as customers’ frustration around certain interactions. How can we make the branches greener? When these are addressed properly, this results in greater operational efficiencies, better productivity, and a stronger return of investment (fueled by an expense reduction in the business).

Join DXC for this interactive virtual event, where Nav Singh, Head of EMEA Marketing at DXC, joins Christian Valerius, IT Strategy & Transformation, Banking and Capital Markets, DXC Technology, along with guest panelists to discuss why optimizing an omnichannel customer experience for building societies is vital for the ongoing personalization provided by banks and building societies to their customers.