Tue Nov 2 GMT (8 months ago)
In your timezone (EDT): Tue Nov 2 11:00am - Tue Nov 2 12:30pm
Artificial intelligence (AI) is predicted to have a seismic impact on claims management, particularly within personal lines and small business insurance. Claims that once took days or weeks now stand the very real chance of being handled in a matter of minutes. With customers increasingly expecting the same speed and responsiveness delivered by tech titans such as Uber and Amazon, insurers must deploy AI both correctly and carefully if they are to ensure high levels of customer satisfaction and efficiency.
This roundtable will bring together senior executives from insurance to discuss how best to prepare for the transformative impact that AI will have on claims – from how best to structure teams to upskilling staff.
Chief Claims Officer, Hiscox