Process Excellence Europe 2017 | International Quality & Productivity Center | 23 October 2017 | Postillion Convention Centre, Paul van Vlissingenstraat 8, Amsterdam 1096 BK, The Netherlands

Customers are evolving faster than your business and showing no signs of slowing down. Both your internal and external customers are constantly demanding increased levels of business excellence, which means that you need to develop higher-quality personalised products and deliver them now. With agile organisations leading the way and continuously looking to innovation and sustainability to grow their business, you need to adapt to this hyper-competitive landscape or risk losing your market share.

To enhance process efficiency and successfully manage change, professionals are negotiating the balance between strategic initiatives and operations. It is imperative to develop mature operating models, master the digital landscape and robotic process automation, while remembering that all important input, people. By mastering these you will be able to truly satisfy the modern customer. Europe will be taken by storm by the leading experts from the world’s most powerful brands to share their success stories and lessons learned in achieving process excellence.

Practitioners from the world’s most traditional and innovative organisations – from legacy encumbered insurance firms to agile start-ups raiding the tech realm – Process Excellence Europe provides 70 of the leading experts to guide you and your customers (internal and external) through the most pertinent change impacting your business

2017 Speakers:

Alessandro Laureani
Head of Global Operations Processes & Systems, Google

Daniel Abrantes
Head of Change Management Matrix, IKEA

Rui Mota
Head of Continuous Improvement, Sonae

Martin Rowlson
Global Head of Process Excellence, Uber

Georg Arnswald
Head of Strategy & Business Excellence, Siemens

James Horton
Lean Director, GE Healthcare

Paul Ruggier
Global Head of Operational Excellence & Robotic Process Automation, Assicurazioni Generali

Richard Turner
Global Head of Process Excellence, Deutsche Bank

Abdelhamid Ben-Salem
Director, Business Improvement, General Electric

Paul White
Head of Lean Academy, UBS

Jan-Harmen Hietbrink
Head of Process Excellence Operations, TNT

Javier Almagro-Garcia
Head of Business Management Systems, Airbus

Matthias Schrepfer
Senior IT Process Director – Continuous Improvement, Zalando

Gunnar Obst
Delivery Head Platform Excellence, Zalando

Anne Kristiansson
Director of Process Management, Volvo

Gemma Tomkinson
Manager Business Transformation, BBC

Adam Devine
Vice President, Product Marketing & Strategic Partnerships, WorkFusion

Martin Ruane
Programme and IT Director, Engie

Lorraine Duffy
Head of Process Improvement, Allied Irish Banks

Mihir Shukla
Chief Executive Officer, Automation Anywhere

Olga Tchivikova
Director, Operations Strategy, Elsevier

Camilla Kwong
Head of Operational Excellence, Close Brothers

Marc Rechsteiner
Senior Director Corporate Operational Excellence, Octapharma

Paolo Fornaciari
Executive Director, Supply Chain & Operations, Ernst & Young

Stephanie Van Doorn
Global Lean Operations Director, Nike

Iassen Deenitchin
Head of Global Process Management, ING Group

Paul Rudd
Director Global Operational Excellence, Catalent

Nicola Ashton
Director of Business Improvement, Neon Partnerships

John Juhasz
Senior Director, Continuous Improvement, Adidas

Richard Bowden
Head of Process & Change Management, Santander

Conor Kane
Head of Process Data Integration, Janssen R&D

Michael Nicolai Kaae
Head of Process Excellence, Danske Bank

Daniel Warmoes
Director, Business Process Implementation, Aliaxis

David Sebel
Head of Process Management, Philips Lighting

Jithesh Ramachandran
Continuous Improvement SBC, Adidas Group – Reebok

Sebastian Antony
Head of Process Optimisation, Barclaycard

Tove Hejbøl Lindquist
Director of Process Excellence, Copenhagen Airport

Alina Carticioiu
Deputy Director HR Transformation & Continuous Improvement, Societe Generale

Cristian Matei
Global Head for Quality & Continuous Improvement, Veolia Group

Jarkko Pellikka
Head of Operations, Nokia

Wouter Peters
Chief Operating Officer, AEGON Asset Management

Xavier Fenard
Chief Process Officer, ArcelorMittal

Paul Nestor
Global Head of Continuous Improvement, DAMCO

Declan O’Keeffe
Head of Operational Excellence, Allianz

Gerard Poolman
Continuous Improvement Coach, Shell

Robert Viegers
Director of Logistics UK, Amazon

Ian Bergman
Head of Global Process Improvement, Zehnder Group

Koen De Wulf
Head of Technology Process Architecture, Proximus

Ruth Harvey
Lead Operational Excellence Consultant, Yorkshire Building Society

Virginia Andrade
Associate Director of Organisation Management and Development, EDP Distribution

Claire Molby
Director, Global Process Management (BU Services), Vestas

Brent Wong
Corporate Director, Lean Enterprise, Belden

Richard Forster
Head of Operational Excellence, Yorkshire Building Society

Daniel Holladay
Head of Transformation and Continuous Improvement, Vodafone Group

Adrian Ruth
Director, Lean Transformation & Sustainability, BBC

Pawel Wydrych
Operational Excellence Director, Carlsberg Group

Tobias Oden
Vice President of Operational Excellence, E.ON

Romain Jerome
Head of Business Transformation, Credit Agricole

Mihai Savin
Deputy General Manager, Apa Nova Bucuresti

Jorj Madalin Mihailovici
Chief Executive Officer, Veolia Group

Øystein Vie
Head of Lean, Quality & Robotics, DNB

Søren Domdal Elstrøm
Senior Director, Lean & Efficiency, Arla Foods

Dudley Keiller
Chief Transformation Officer, ACTIAM

2017 Sponsor:

•My Invenio