Public Sector Shared and Common Services 2017 | International Quality & Productivity Center | 19 September 2017 | Sydney, Australia, Canberra Rex Hotel, 150 Northbourne Ave, Braddon ACT 2612, Australia

ncreasing the Efficiency of Public Sector Service Provision through Shared Services, Outsourcing, and Automation
The Australian Government spends 3.5 to 4 billion on corporate service delivery each year. Shared services, outsourcing, process excellence and automation are key ways that the Public Sector can reduce the cost of that delivery. Customer expectations of speed and quality of service delivery are higher than ever. But budgetary restrictions and limited resources are putting a strain on the public sector. How can the public sector deliver high quality services while achieving cost efficiencies with limited resources?

It’s time for re-evaluation and reflection of existing models and planning for change. With this in mind Public Sector Shared and Common Services 2017 has been designed to address strategies, delivery models and technology that agencies can harness to meet customer expectations and achieve cost savings. Our vision is simple; to connect SSO executives, facilitate cross-pollination of ideas, drive solutions-based discussion, and develop partnerships, all to help the blueprint for operational excellence forward.

Dr. Arlen Griffey
Chief- Center Services - Facility Planning and Utilization Division
NASA (USA)

Caron Alexander
Director of Digital Shared Services
Department of Finance(UK)

Speakers

Danielle Anderson
Executive Director Business Transformation
Department of Science, Information Technology, and Innovation

Linda Dewar
Executive Director, Enterprise Solutions
Department of Premier and Cabinet (VIC)

Belinda Meyers
Director Corporate Services & Governance
Botanic Gardens & Centennial Parklands

Alex Jones
CIO, Department of Economic Development, Jobs
Transport and Resources (VIC)

Andy Wood
Executive Director
Department of Finance (WA)

Julie Williams
Head of People Services
Australia Post

Jodi Deakes
Director- Business Strategy & Performance
SafeWork NSW

Judi Childs
Director- Public Sector Management, Workforce Capability and Governance, Chief Minister, Treasury and Economic Development Directorate
ACT Government

Ric Clarke
Director, Emerging Data & Methods
Australian Bureau of Statistics

Nicola Forbes
Principal Manager, Information Services & Records, Finance
Transport for NSW

Christine Hayden
General Manager - Professional Development Services
Careers New Zealand

Jane Olsen
Director, Shared Service Provider
Department of Treasury and Finance

Shane Lamont
CPO & Head of Supply Chain
Sydney Water

Libby Stratford
Director, Corporate Services & CFO
Office of the Director of Public Prosecutions NSW

Irene Violet
Assistant Director General, Queensland Shared Services
Department of Science, Information Technology and Innovation

Chris Fechner
CIO
Department of Planning and Environment & Officer of Environment and Heritage, NSW

Guy Nicholson
Director Financial Operations
Department Of Environment, Land, Water & Planning

Eliana Hruby
Associate Director, Finance Operations
University of Melbourne

Kathy Duffy
Risk, Audit, and Procurement Manager
City of Yarra

Neil Padley
President
Australasian Shared Services Association (ASSA)

John Hubby
Deputy Secretary Corporate Services
Department of Family and Community Services (NSW

Rob Roberts
Head of Strategic Coordination and IT
The Royal Australasian College of Physicians

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