Retail Banking Forum 2019 | Fleming | 9 October 2019 | Andaz Vienna Am Belvedere , Arsenalstraße 10, 1100 Wien, Austria

Highlights for Open Banking & Platforms streams:
Adapting for an Open Banking World
• How does Commerzbank face the current challenges in Mobile Banking?
• Maximizing the potential of artificial intelligence
• Panel discussion: Exploring the banking innovations in practice

Staying relevant in Open Platform
• Innovation & customer labs driving agile and collaborative transformation
• Case study: Strategies to make the Bank Programmable
• Panel Discussion: Benchmarking APIs and Open Banking Ecosystems

Highlights for Digital Customer & Branches streams:
Turning digital for the customer
• Case study: Developing Omni-Channel Services and keeping competitive advantage
• Challenger banks panel: Disrupting the status quo of banking
• Case study: Getting in line with Customer Perspectives

Future virtual & physical Branches
• Case study: Structuring future Branches for today
• Preparing an Omni-Channel Branch Experience
• Panel discussion: Structuring unique customer experience within design thinking

2019 Speakers

Jukka Salonen
Chief Portfolio Officer, Nordea

Merete Buljo
Chief Digital & Customer Experience Officer, BPCE EuroTitres

Georg Hauer
General Manager, DACH region, N26

Klaus Vehns
General Manager & Head of Direct Banking Europe, Rabobank

Katrine Olsen
Head of Retail Products, Personal Customers, NyKredit

Lukasz Opoka
Head of Digital Banking Innovation and Development, Executive Director, UBS

Jan van der Saar
Head of Innovation Lab, Bank Pekao

Michael P. Dojacek
Former Division Head Retail Banking / Private & Mid Corporate Customers

Morten Olsen
Head of Branch Network and ATM development, Nordea

Pawel Stezycki
Director of Innovation Planning, Alior Bank

Michael Anyfantakis
Head Of Innovation & Customer Journey Design, Lloyds Banking Group

Visal Ahmet Ozten
Digital Channels and Payment Systems Development Director, Albaraka Türk

David Head
VP Open Banking Products, Mastercard

Joris Hensen
Co-Lead of Deutsche Bank API Program, Deutsche Bank

Kay Guttmann
Head of Global Account Bank & Insurance, Allianz Partners

Karl Czernin
Key Account Manager, NDGIT

Paul Butterworth
Director of Product Marketing, Intertrust

Andrew Millar
Programme Manager | UK & Europe Open Banking & PSD2, HSBC

Dorkas Koenen
Chief Marketing Officer (EVP), Rabobank

Alfonso Ayuso
Chief Innovation Officer - Subdirector General, Banco Sabadell

Tamas Fodor
Member of the Board, Retail Banking, Sberbank

Thomas Winandy
Head of Mobile Banking Apps, Commerzbank AG

Gianluca Bisognani
Co-General Manager & Deputy CEO, Banca Sella

Eric Wagner
Head of Group Financial Crime, Erste Group

Lyubomir Karimansky
Member of Banking Stakeholder Group, European Banking Authority

Igor Besschastnyy
Head of Technology and Business Innovations Division, Gazprombank

Rupert Rieder
Head of Retail Austria, Erste Bank

Tomas Reytt
Head of Digital Channels, mBank

Martin Kobza
Head of Digital, Erste Group

Vasile Valcov
Vice President of Sales, Salt Edge

Amadeus von Kummer
Head of Internationalization, FinTecSystems

Jean-Louis Meyer
EMEA Marketing Director for Payment Solutions, Entrust Datacard

Bart van den Tol
Senior Manager Business Management Contact Center, ABN AMRO

Ian Dunbar
Chief Executive Officer, SuiteBox

Joakim Ivarson
Business Development Director, Tink

Natalia Shchelovanova
Global Open Innovation and Ecosystem Lead, CRIF

2019 Sponsors

GOLD SPONSORS:
• Mastercard
• Infocert
• Tinkc
• Saltedge

SILVER SPONSORS:
• CRIF
• Entrust Datacard
• Intertrust

FIN-TECH SPONSORS:
• FintecSystems
• ndgt
• SuiteBox

CO-SPONSOR:
• Unblu