Retail Banking Summit in Asia 2017 | Efma | 8 November 2017 | Grand Copthorne Waterfront Hotel, 392 Havelock Road, Singapore 169663

The summit will take a look at how pioneering banks across Asia Pacific are succeeding in these areas and embracing the latest technology advances to make positive changes to the way they run their businesses and provide services to their customers.

Banks across the globe have caught up in a whirlwind of change, the exceptional growth they are experiencing over the last decade has been undersized by a number of factors – from increased regulatory pressures and stressed assets, through to the changing expectations of customers and the emergence of a new breed of competitors, such as fintechs and other industry players.

Today's clients and customers need more interactive, convenient, easy and secured banking to meet their high expectations. Moreover, the advancement of technologies such as fingerprint or voice, video, chatbots have become necessary tools to fulfill customer satisfaction

Banking industry of Asia Pacific is no exception to this fact. However, according to the recent study conducted by Efma shows that banks in the region understand if they need to succeed against such challenging backdrop, they need to put forward a renewed focus on their digital transformation efforts in order to drive innovation, create more effective distribution costs and turn the challenges presented by fintech into opportunities.

Location:
• Day 1 at Grand Copthorne Waterfront Hotel, 392 Havelock Road, Singapore 169663
• Day 2 at DBS Bank, 12 Marina Boulevard, Marina Bay Financial Centre, Tower 3, Singapore 018982

2017 Speakers:

M. Mudassar Aqil
FINCA Pakistan, CEO

John Berry
Efma, UK Regional Manager

Gürhan Çam
DenizBank, Deputy CDO & President to Innovation Committee

Supaneewan Chutrakul
Kasikornbank, Senior First Vice President - Consumer Segment Management Department Retail Business Division

Paul Cobban
DBS Bank Singapore, Chief Data & Transformation Officer

Neal Cross
DBS Bank Singapore, Chief Innovation Officer and Chief Technology Officer

Rohit Garg
Mashreq Bank, Senior Vice President, Head of Business Banking - MENA Region

Deniz Güven
Standard Chartered Bank Singapore, Managing Director, Global Head, Design and Client Experience

Amran Bin Hassan
Maybank Berhad, Head of Innovation

Kees-Jan Koppenaal
Backbase, Regional Sales Director Asia Pacific

Joël Kornreich
Alliance Bank Malaysia Berhad, Group CEO

Sandeep Lal
DBS Bank Singapore, Head of Digital, Consumer Banking Group

Humphrey Laubscher
Australia Post, Senior Product Manager Emerging Products

Daisuke Ogawa
Mizuho Financial Group, Digital Strategist

Christian Roland
Siam Commercial Bank, Head of Transformation - FEVP Transformation

Kazuya Sakakibara
Jibun Bank, Executive Officer , IT Strategy/Product Development

Suvo Sarkar
Emirates NBD, Senior Executive Vice President & Group Head - Retail Banking & Wealth Management

Deepak Sharma
Kotak Mahindra Bank, Chief Digital Officer

Makoto Shibata
Bank of Tokyo-Mitsubishi UFJ, Principal Analyst & Head of Global Innovation Team, Digital Innovation Division

Subroto Som
Mashreq Bank, EVP and Group Head of Retail Banking Group

Kanagasabapathy Surendran
CIMB, Managing Director & Head Digital Banking

Pak Indra Utoyo
Bank Rakyat Indonesia, Managing Director

2017 Sponsor:

• Accenture
• BackBase