RETHINK! - Connected Customer 360 ° 2019 | we.CONECT Global Leaders Group | 7 June 2019 | Empire Riverside Hotel, Bernhard-Nocht-Straße 97, 20359 Hamburg, Germany

The Rethink! Connected Customer 360 ° is the strategy event for decision makers for CRM and Customer Experience, Marketing Managers, Chief Data Officers and Chief Customer Officers to discuss the latest strategies and technologies around the topics Customer Relationship Management, Customer Experience and Data. Tailored to the complexity of your company, it offers you the approaches and solutions for efficient CRM management.

What awaits you on 2 ½ days in Hamburg?
30+ Top Speakers, 25+ Best Practices, 30+ Round Tables & 150+ Top Level Executives from SMEs & Corporations
• Inspiring keynotes to your future challenges
• Hands-on solutions & tools for your daily business
• Over 20 best practices from leading industrial companies
• More than 30 hours networking
• Icebreaker, Challenge your Peer Sessions, World Cafes and an interactive panel discussion
• Innovative Start-Up Laboratory
• Event App with Business Tinder for 100% Networking

2019 Speakers

Cordula winter
CXO - Head Customer Experience, AXA

Dr. Alexander Hombach
Head of Department CRM, Ergo

Dr. Claus Ulmer
Senior Vice President Group Privacy, T

Michael Müller-Berg
Business Client/Manager Partner Management, T

Christian Lang
Group Head of CRM & Customer and Market Insight, Thomas Cook

Dr. Matthias Ledig
Head of Global Customer Care, Bosch

Carlos Anthony Yniguez
Managing Director / Chief Development Officer, Jochen Schweizer

Harald Behnke
Director CX Strategy EMEA, Oracle

Carsten Ratzlaff
Manager Sales Development & Strategy for Customer Experience, Oracle

Contact bülent directly
Head of Performance Marketing, DB Vertrieb

Sven Neweling
Head of CRM Strategy and Loyalty Programs, DB

Lisa Rott
Project Manager CRM Strategy and Loyalty Programs, DB

Andreas Little
Global Head of CRM/Sales Applications, Kuehne + Nagel

Ulrike Lemke
Global Head of Strategic Marketing, Pharma & Biotech, Lonza

Philipp Tomuschat
Digital Strategist, Evonik

Andreas Duscha
Head of Online Marketing, Cewe

Christian Güntsch
Speaker CRM Strategy and Service Management, Ergo

Bartek Czerwinski
Head of CRM Strategy & Global Process Sponsor Sales & Service, DAW

Christian victory
Group Director Marketing, Vaillant Group

Andreas Ladich
Head of Advertising & Marketing, Vienna International Airport

Sebastian McClintock
Customer Experience Director, Delivery Hero

Rafael Dudda
CRM-Manager, Deutsche Fussball-Bund

Julia Klimczak
Global Digital Customer Experience Design Manager, BP

Dr. Marcel Korner
Director New Business and Digital, Amer

Robert Aubell
Chief Sales Marketing Digital Officer, Pin Mail

Guido Hansch
Global Privacy Officer & Legal Counsel, BirkenStock

Thorsten Scherer
Department Manager Online Marketing, MLP

Dietmar Heckel
Executive Director, Ribe

Torsten Petersen
Head of Service Comdirect

Aaron Karch
Head of CRM SALES & Processes, Villeroy & Boch

Claudia Erni
Senior CRM Manager, Villeroy & Boch

Herwig Wöhs
Head of Customer Loyalty & Service, Allianz

Gabriel Lewy
Digital Project Manager, Bon Prix

Markus Wagenmann
Head of Center of Excellence Customer Experience, Durr

Jura Schoeder
Senior Manager, Muuuh Consulting

Thomas Böhme
Head of Sales, DotSource

Thomas Wöllecke
Senior CRM Berater, DotSource

Sebastian Tischer
Project Manager CRM Delivery, T Systems

Stefan Hanusch
CRM-Consultant, T Systems

Bernd Würmseer
Vice President Central Europe & Benelux, Live Person

Markus Blue
Head of Branch Office Rhein-Main | SAP Customer Experience, Arithnea

Martin McDonald
Vice President Europe, Tealium

David Glantz
Head of Presales & Marketing, Loyalty Partner Solutions

Eva Diemar
Senior Consultant, Vision

Daniel Erlwein
Senior Consultant, Vision

Marco Kopp
Senior Consultant, SyncSort

Christina Ferroni
Manager Business Development, Ec4u

Dr. Stefan Pavleski
Program Director, We Connect

Holger Rohden
Deputy Head of Corporate Performance and CRM, DB Schenker

Carsten Hilbers, M.A.
Director Customer Experience Management, Pyur

Carsten Grandke
Lead Center of Excellence Multichannel Marketing, Teva

Nils Hafner
Professor, Hochschule Luzern

Axel Schmidt
Chief Digital Officer - Customers, Wacker

Oliver Schäffer
sales Director, Oracle

Martin Dominicus
Director Global Digital Marketing, Zeiss

Dr. Alexander Borek
Leiter Data & Analytics, Volkswagen

Christian Birck
Chief Customer Officer, LafargeHolcim

Marco Vouk
Manager Business Analytics, Sales Processes & Analytics, Swarovski

Frederik Richter
Foundation Board, Stiftung Datenschutz

Sebastian Springer
Group Director Customer Excellence, Wilo

Jörg Corsten
Group Lead Digital Services, Roche

Verena Heinrichs
Head of Social Media Intelligence, Six Sigma Black Belt, PRS SocialYou

Claudia Winter
Head of Customer Experience, Market and Audience Insights, Deutsche Welle

Jessica Kumbier
Senior Strategy Manager, Group Strategy, Swiss Post

Markus Hess
Chief Marketing and Sales Officer, Pal V

Florian Kulzer
Chief Executive Officer & Founder, Energie Losung

Florian devil
Head of Online Marketing, Plus Peter

Tom Wilkniß
Head of Sales, Plus Peter

Alexander Zeitelhack
Executive Board for Innovation & Future, BVMM

Walleyo Team
Member of the Executive Board, PTA

Andreas Balster
Senior Account Executive, Zendesk

Stephan Mey
Strategic Account Executive, Zendesk

Sebastian Mengewein
Senior Product Evangelist, Selligent

Dorith Mayer
Lead Digital Marketing - Business Unit Digital Customer, Avanade

Bernd Hirschle
Global Lead Customer & Channels Industrial Equipment, Accenture

Tobias Krämer
Head of Sales, Adito

Dirk Strauss
Sales Manager direct sales, AZ Direct

Reinhard Janning
EVERY, Ec4u

2019 Partners

• Bold360ai
• Oracle
• LivePerson
• T Systems
• Arithnea
• Ec4u
• Loyalty Partner Solutions
• Muuu Consulting
• Tealium
• SyncSort
• Vision
• Atlantis Media
• DotSource