Venue
Virtual Event

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Event Date Sun Jun 28 CEST - Mon Jun 29 CEST (over 4 years ago)
In your timezone (EST): Sun Jun 28 1:30am - Mon Jun 29 11:50am
Location Virtual Event
Region EMEA
Details

The Rethink! Connected Customer 360 ° is the strategy event for decision makers for CRM and Customer Experience, Marketing Managers, Chief Data Officers and Chief Customer Officers to discuss the latest strategies and technologies around the topics Customer Relationship Management, Customer Experience and Data. Tailored to the complexity of your business, it offers you the approaches and solutions for efficient CRM management. Networking & Benchmarking - Meet 180+ Marketing, CRM and IT Decision Makers on the 6th Rethink! Connected Customer 360 ° New in 2020: Exclusive B2B and B2C stream! Choose the stream that best suits your expertise!

What awaits you on 2 ½ days?
40+ Top Speakers, 25+ Best Practices, 30+ Round Tables & 180+ Top Level Executives from SMEs & Corporations

• Inspirational keynotes to your future challenges
• Hands-on solutions & tools for your daily business
• Over 20 best practices from leading industrial companies
• More than 30 hours networking
• Icebreaker, Challenge Your Peer Sessions, Challenge Your Vendor Sessions, World Cafes and an Interactive Panel Discussion
• Innovative Start-Up Laboratory
• Event app with business matchmaking feature for 100% networking
• 100 minutes of exclusive & prequalified One2One Meetings

Speakers

2020 Speakers

Benjamin Steen
Head of Customer Care, Digital Licencing & Stadium, FC Bayern Munchen

Claus Hammer
Head of One Digital Experience, DAIMLER

Dr. Annika Busse
Global Head of Customer Experience & Inspiration, Henkel

Katharina Sutch
Director MCD Shopper & Omnichannel Activation, Lego

Andreas Frenkler
Vice President Business Intelligence, OTTO

Daniel Landes
Head of Consumer Insights and Analytics EU Hub, Philip Morris International

Michael Müller-Berg
Geschäftskunden / Leiter Partnermanagement, Telekom Deutschland GmbH

Carlos Anthony Yniguez
Managing Director / CDO, Jochen Schweizer

Peter Grebarsche
Head of Digital, Strategy & CRM, LOREAL

Dr. Alexander Hombach
Bereichsleiter CRM, ERGO

Jürgen Schäfer
Geschäftsführung Vertrieb / Chief Sales Officer, WAGO

Patrick Schwarz
Head of CRM, GEA Group

Torsten Petersen
Leiter Service, comdirect

Markus Wagenmann
Head of Center of Excellence Customer Experience, DURR

Herwig Wöhs
Head of Customer Loyalty & Service, Allianz

Sponsors & Partners

2020 Partners

• bold360ai
• T Systems
• Informatica
• ARITHNEA
• DEFACTO BE/PNE
• MUUUH! CONSULTING
• CONDUENT
• arlantismedia