Venue
Hotel Palace Berlin
Hotel Palace Berlin, Budapester Str. 45, 10787 Berlin-Bezirk Charlottenburg-Wilmersdorf, Germany

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Event Date Sun Mar 10 CET - Tue Mar 12 CET (9 months ago)
In your timezone (EST): Sat Mar 9 6:00pm - Mon Mar 11 7:00pm
Location Hotel Palace Berlin
Budapester Str. 45, 10787 Berlin-Bezirk Charlottenburg-Wilmersdorf, Germany
Region EMEA
Details

This event offers you new ideas, new contacts and new suggestions!
It is the strategy event for SSC decision-makers. The annual top-level event offers an exclusive platform to interactively discuss current projects and innovative technologies and trends for digitization, standardization and automation of services and the development of SSC over 2 ½ days.

Key Topics:

• Sustainable growth in the shared service center: How to take ecological and social risks into account in the areas of finance, supply chain and HR
• RPA & Intelligent Automation: Outline the blueprint for successful process automation
• In-memory computing & data management: How can SSC better predict results and weigh risks better in the future with the help of data-driven analyzes and forecasts?
• Realigning the delivery model post-pandemic: Virtual – hybrid and agile – How to increase organizational resilience and flexibility?
• End to End automation and digital platforms in SSC: What are the potentials for O2C, P2P, R2R, H2R and supply chain management processes?
• Expansion of the delivery model to include procurement, supply chain, engineering, data, reporting and other services: What does a consistent roadmap and a sustainable roll out look like?
• Improving the customer journey in the SSC: What requirements are there for the customer experience as a success factor for high engagement from internal customers?
• Talent Management in the SSC: How can high fluctuation and the lack of suitable applicants be addressed?
• Business Performance Management: Which KPIs are the key to increasing performance in the context of centralization in the business service center?
• Controlling, Business Intelligence & Analytics: What does an effective introduction of controlling & consolidation tools and their integration into existing processes look like?

Speakers

2024 Speakers

SPEAKER PANEL:

Peter Lohmann
Senior Solution Consultant, OneStream

Marysol Mantilla
Power Platform Senior Technical Specialization, Microsoft

Torsten Kordon
Vice President Global People Services EMEA, Continental's

Axel Müller-Hofvenschiöld
Head of People Operations Germany, Mercedes Benz

Caroline Tenhonsel-Neuss
Managing Director, thyssenkrupp

Markus Olbert
Co-Head (Joint Leadership) HR Services Group, BMW Group

Marcel M. Bruognolo
Regional Vice President Global Financial, Hyatt

Magdalena Brysiak
Global Process Manager Core HR, Vattenfall

Hanna Albrecht
Director Technical Shared Services, Phoenix Contact

Oliver Bey
Head of Shared Services, Siemens Healthineers

Dmitry Popov
Digital Process Services Lead, Mann + Hummel

Ulrich Beck
Vice President Finance, Rovsing

Sandra Behnke
Senior Manager HR Services, Mercedes-Benz

Frank Störmer
Global IL Senior Enterprise Architecture Manager, Kuehne + Nagel

Tanja Hümmer
Head of Future of Work - Learning @ GBS, Siemens

Christian Kögler
Manager Digitalization - Shared Services, Schaeffler

Vipin Arora
Director Contract Compliance, Springer Nature

Klaus-Peter Gürtler
Head of Service Management, Die Techniker

Nicolas Richter
HR Director CB HR IT and HR Shared Services, Syntegon Processing & Packaging

Andreas Bauerlein
Manager Global HRIS, Kennametal

Dieter Raake
Head Of Global Process Excellence (eckart Gmbh), Altana AG

Niko Christoph Schulmeister
Human Resources Project Lead, Vattenfall GmbH

Louisa Stein
DPM/HR Teamlead, E. Breuninger GmbH & Co.

Christian Schmahl
Director Treasury, Delivery Hero SE

Susanne Puppato-Ochsner
SSC HR Operations Partner, Endress+Hauser Flowtec AG

Christina Dio
Regional Sales Manager, Sanofi

Marta Kwiecińska
Manager HR SSC, Kennametal

Agnieszka Moniuszko
Head of Finance and Controlling, Plan International Deutschland e.V.

Thomas Ulbrich
Director Sales DACH, Trintech Technologies LTD

Thilo Waetzold
Sales Executive DACH, Aico Germany GmbH

Dr. Đorđe Tomić
Group Production Director, we.CONECT Global Leaders GmbH

Sponsors & Partners

2024 Partners

• Trintech
• Redwood
• Signavio
• Onestream
• AicoGroup Oy
• Wolters Kluwer
• Nice Framework Gmbh
• Billtrust
• Salmon Software
• insight software
• North Antech
• Payhawk
• Microsoft
• Board International
• Blackline