Rethinking Customer Journeys for 2024 2023 | Customer Management Practice | 17 September 2023 | TBA
Venue
TBA
TBA
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| Event Date |
Mon Sep 18 UTC - Thu Sep 21 UTC (about 1 year ago)
In your timezone (EST): Sun Sep 17 8:00pm - Wed Sep 20 8:00pm |
| Region | All |
Details
This program will reveal how to harness the power of customer data, customer-centric strategy, and AI technology to build journeys that actually yield value for customers. A particular emphasis will be on versatility, ensuring you have the framework to stay on the pulse of customer needs and consistently reorchestrate journeys to offer experiences that are increasingly low in frustration and high in personal relevance and value.
Speakers
2023 Speakers
Brian Cantor
Principal Analyst, CCW Digital Director, CCW Digital
Philip Mandelbaum
Lead Content Analyst, CEI
Larisa Summers
Chief Marketing Officer, Convene
Noressa Hinkler
Senior Director, Recruitment Marketing, Nucleus Healthcare
Brooke Lynch
Deputy Divisional Director and Principal Analyst, CMP Digital
Sponsors & Partners
2023 Sponsors
• Ujet.cx