Robotic Process Automation Philippines 2018 | International Quality & Productivity Center | 20 March 2018 | The Peninsula Manila, Corner of Ayala and Makati Avenues, 1226, Makati, Metro Manila, Philippines

Customer Satisfaction Improvement, Efficiency Gain and Cost Reduction for Business Transformation & Service Delivery
Over the next five years, robotic process automation will drastically transform the modern workplace. Businesses in the Philippines have already been impacted by RPA, resulting in increased pressure to retain competitive edge and sustain growth.

Following the SOLD OUT RPA Asia Summit that took Singapore by storm, we are proud to bring you the RPA Philippines Summit for the first time! It’s an unrivalled opportunity to gain step-by-step guide to kick start your RPA initiative, benchmark with peers to ensure you get your deployment right first time, and effectively augment human workforce capabilities to drive secure, compliant and value-adding change across both front and back offices.

Why Attend?

LEARN
about RPA’s current and ever-evolving capabilities and what it may offer in the years to come

UNDERSTAND
which processes can be automated and how you can harvest the maximum benefit of RPA

DISCOVER
how your peers in the Philippines and other countries have used RPA to reduce cost, improve efficiency and customer satisfaction

DETERMINE
your step-by-step blue print to pilot RPA, select vendor, manage change and risk, measure success and scale up.

Key Conference Themes
• Getting started with PRA pilot projects – from building a business case to vendor selection
• Case studies from leading Shared Services Centers, Contact Centers, Financial Institutions and more: pitfalls, strategies & lessons learnt
• Defining the right RPA governance & control framework
• Preparing for large-scale, enterprise-wide RPA implementation
• Free up employees from dull and repetitive work for more strategic tasks to decrease the attrition rate
• Progressing to the next level of RPA: Artificial Intelligence (AI) & Machine Learning

2018 Speakers

Steve Harris
Managing Director, ANZ Shared Services Manila

John Ysmael O. Reyes
Director, RPA Global Process Excellence Lead, Finance Optimization Team, Japanese Global Conglomerate

Elaine Kunkle
General Manager, Henkel Asia Pacific Services Centre

Debbie Oshman
IT Site Director, Chevron Manila Shared Services Center

Alvean Lee
Director of Core Platforms Engineering, A Global Financial Services Company

Dana de la Vega
Associate Manager for Customer Experience, ZALORA Philippines

Raymond Yulo
Process Excellence Manager, Google

Jeremy Jay V. Lim
Business Process Transformation Program Head, A financial services company

Jason Toh
Vice President, Process Improvement, NTUC Enterprise Co-operative Limited

Andra Malina Platon
Head of ASEAN Region, UiPath

David H Friedman
Director, Robotics Process Automation, American Express

Pritam Dutta
IT Business Partner - Consumer & Employee Tech, Unilever

Dan Victorre M Ruiz
Robotic Process Automation Program Manager, Merck Business Solutions Asia Inc.

Subir Chandra
SVP, Head of Experience Design and Digital Transformation, CRO Office, Risk management Group, DBS Bank

Jeremy Ware
Operations Excellence Manager, Linde Global Shared Services Manila

Joseph Peters
Head of Digital Procurement Manila, A.P. Moller Maersk Group

Christoph Bergmeir
Lecturer in Data Science, Monash University

Eduardo B. Reley III
RPA Developer Team Lead, General Motors – Global Business Solutions

Dr. Rey B. Fremista
Associate Director for Process Excellence Global Shared Services, VXI Global Holdings BV

2018 Sponsors & Partners

• ActiveOps
• UiPath

MEDIA PARTNERS
• APAC CIOoutlook
• Fintechnews Singapore .
• Qubit Labs
• BigDataTalent.com

IQPC PARTNER
• AiiA IQ
• Shared Services and Outsourcing Network