Venue
Shangri-La The Shard, London
Shangri-La The Shard, London, 31 St Thomas St, London SE1 9QU, UK

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Feb 21 GMT - Wed Feb 22 GMT (almost 2 years ago)
In your timezone (EST): Mon Feb 20 7:00pm - Tue Feb 21 7:00pm
Location Shangri-La The Shard, London
31 St Thomas St, London SE1 9QU, UK
Region EMEA
Details

This event is your best way to stay up to speed with the industry’s latest trends and innovations, and uncover ways to capture shoppers’ hearts, minds and wallets.

Attend and hear inspiring stories, join interactive discussions and make new connections that will help you:

• Implement pricing- and affordability strategies that drive profits in any climate

• Deliver personalised experiences and localised content to engage customers

• Improve market share by putting sustainability at the heart of your strategy

• Expand into untapped overseas markets

• Explore new payment methods to unlock value and remove friction at the checkout

• Build simple and relevant omnichannel shopping journeys that inspire loyalty

• Offer subscriptions and experiential loyalty programmes that increase customer retention

• Build a scalable D2C offering to own your sales and your customer data

• Enhance your mobile CX to drive online traffic and help customers find your products

• Build safeguarded processes to reduce fraud, scams and false claims

• Use social media and social commerce to forge strong customer relationships

It is a cross-industry event for all sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment. This is the event for eCommerce experts and thought leaders who want to stay ahead of the latest trends and developments in eCommerce. Both pure-player and omnichannel retailers will be present, as well as B2B and B2C retailers.

Speakers

2023 Speakers

Gianfranco Cuzziol
Global CRM & Personalisation Lead, Avon International

Claire Hennah
Beauty & Wellbeing Chief Customer & Digital Commerce Officer, Unilever

Bukky Bada
Global IT eCommerce Business Partner, Campari Group

Mei Chen
Head of Fashion & Luxury - UK, US, Nordics, Iberia, Alibaba Group

Kerem Atasoy
VP Commercial, Farfetch

Josh Clarkson
Director of Digital Commerce, Russell Stover (Lindt)

Maria Amelie White
Global Search Lead, Kurt Geiger

Will Lockie
Digital Director, The Rug Company

Matthew Gaunt
Customer Director, Majestic Wine

Anuradha De
eCommerce Product Lead, Whitbread

Seb Bardin
Head of eCommerce Marketing, Unilever

Janis Thomas
eCommerce & Marketing Director, Look Fabulous Forever

Guillaume Brocart
Digital Director, Rodd & Gunn

Dimple da Costa
Global Head of Product, Lintbells

Maike Gleissner
Customer Experience Manager, Red Bull

Chiara Spadaro
VP, Global Audience Engagement & Insights, Warner Music Group

Devon Chiapello
Head of Marketing, Sign Of The Times

Oisin Lunny
Co-Founder, Galaxy of OM, S.L

Vicky Wragg
Head of Omnichannel Shopper Marketing UK & Ire, Colgate-Palmolive Company

Georgie Little
Head of Retention, The INKEY List

Jean Philippe Nier
Head of eCommerce UK & Ireland, Kraft Heinz

Juliana Souto Vidal
Head of eCommerce Marketing Zone Europe, AB InBev

Susanne Wehr
Global Manager eCommerce Digital Products, Jägermeister

Yassine Hachem
SVP eCommerce & Customer Engagement, Accor

Jason Vicinanza
VP Solutions, EMEA, Botify

Peter Szalontay
CEO, DataMilk

Leigh Marcum Phelps
Senior Account Executive, Attentive

Sacha Othenin-Girard
Solutions Consultant, Medallia

Sarah Rosenberger
Senior Solutions Consultant, Medallia

Tim Crouch
VP of Strategic Partnerships EMEA, Rokt

Holly Aresty
Deputy Chief Commercial Officer, Rokt

James Ensor
Senior Key Account Executive, Batch

Sponsors & Partners

2023 Partners

• Products up
• Bloomreach
• Attentive
• Batch
• Data milk
• ROKT
• Algolia
• Checkout.com
• Yotpo
• Dot Digital
• Medallia
• Botify
• Quantum Metric
• Intent.ly