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Event Date |
Tue Feb 21 GMT - Wed Feb 22 GMT (almost 2 years ago)
In your timezone (EST): Mon Feb 20 7:00pm - Tue Feb 21 7:00pm |
Location |
Shangri-La The Shard, London
31 St Thomas St, London SE1 9QU, UK |
Region | EMEA |
This event is your best way to stay up to speed with the industry’s latest trends and innovations, and uncover ways to capture shoppers’ hearts, minds and wallets.
Attend and hear inspiring stories, join interactive discussions and make new connections that will help you:
• Implement pricing- and affordability strategies that drive profits in any climate
• Deliver personalised experiences and localised content to engage customers
• Improve market share by putting sustainability at the heart of your strategy
• Expand into untapped overseas markets
• Explore new payment methods to unlock value and remove friction at the checkout
• Build simple and relevant omnichannel shopping journeys that inspire loyalty
• Offer subscriptions and experiential loyalty programmes that increase customer retention
• Build a scalable D2C offering to own your sales and your customer data
• Enhance your mobile CX to drive online traffic and help customers find your products
• Build safeguarded processes to reduce fraud, scams and false claims
• Use social media and social commerce to forge strong customer relationships
It is a cross-industry event for all sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment. This is the event for eCommerce experts and thought leaders who want to stay ahead of the latest trends and developments in eCommerce. Both pure-player and omnichannel retailers will be present, as well as B2B and B2C retailers.
2023 Speakers
Gianfranco Cuzziol
Global CRM & Personalisation Lead, Avon International
Claire Hennah
Beauty & Wellbeing Chief Customer & Digital Commerce Officer, Unilever
Bukky Bada
Global IT eCommerce Business Partner, Campari Group
Mei Chen
Head of Fashion & Luxury - UK, US, Nordics, Iberia, Alibaba Group
Kerem Atasoy
VP Commercial, Farfetch
Josh Clarkson
Director of Digital Commerce, Russell Stover (Lindt)
Maria Amelie White
Global Search Lead, Kurt Geiger
Will Lockie
Digital Director, The Rug Company
Matthew Gaunt
Customer Director, Majestic Wine
Anuradha De
eCommerce Product Lead, Whitbread
Seb Bardin
Head of eCommerce Marketing, Unilever
Janis Thomas
eCommerce & Marketing Director, Look Fabulous Forever
Guillaume Brocart
Digital Director, Rodd & Gunn
Dimple da Costa
Global Head of Product, Lintbells
Maike Gleissner
Customer Experience Manager, Red Bull
Chiara Spadaro
VP, Global Audience Engagement & Insights, Warner Music Group
Devon Chiapello
Head of Marketing, Sign Of The Times
Oisin Lunny
Co-Founder, Galaxy of OM, S.L
Vicky Wragg
Head of Omnichannel Shopper Marketing UK & Ire, Colgate-Palmolive Company
Georgie Little
Head of Retention, The INKEY List
Jean Philippe Nier
Head of eCommerce UK & Ireland, Kraft Heinz
Juliana Souto Vidal
Head of eCommerce Marketing Zone Europe, AB InBev
Susanne Wehr
Global Manager eCommerce Digital Products, Jägermeister
Yassine Hachem
SVP eCommerce & Customer Engagement, Accor
Jason Vicinanza
VP Solutions, EMEA, Botify
Peter Szalontay
CEO, DataMilk
Leigh Marcum Phelps
Senior Account Executive, Attentive
Sacha Othenin-Girard
Solutions Consultant, Medallia
Sarah Rosenberger
Senior Solutions Consultant, Medallia
Tim Crouch
VP of Strategic Partnerships EMEA, Rokt
Holly Aresty
Deputy Chief Commercial Officer, Rokt
James Ensor
Senior Key Account Executive, Batch
2023 Partners
• Products up
• Bloomreach
• Attentive
• Batch
• Data milk
• ROKT
• Algolia
• Checkout.com
• Yotpo
• Dot Digital
• Medallia
• Botify
• Quantum Metric
• Intent.ly