Venue
Kalkscheune
Kalkscheune, Johannisstraße 2, 10117 Berlin, Germany

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Event Date Fri Apr 2 CEST (over 3 years ago)
In your timezone (EST): Thu Apr 1 6:00pm - Thu Apr 1 6:00pm
Location Kalkscheune
Johannisstraße 2, 10117 Berlin, Germany
Region EMEA
Details

New ways of Personalisation allow for tailoring the shopping experience of every client according to their personality, while getting them emotionally engaged. We will also look at exciting new ways that companies handle the challenge of the omnichannel experience and what role physical stores will play in retail in 2020.

Key topics to be discussed:

• How to be your customers companion, advisor and inspiration
• Using customisation to stand out in a competitive environment
• Building an immersive omnichannel strategy
• Fostering innovative digital transformation
• Reimagining the CDO
• Overcoming challenges through creative solutions

Speakers

2021 Speakers and Advisory Board

ADVISORY BOARD:

Katja Felke
Managing Director, Silkes Weinkeller GmbH

Jonas Hessler
Strategic Advisor, Hessler & Co and Former - Global eCommerce Manager, IKEA

Le Quan Truong
Director Customer Experience, Staples

Christiaan Takkenberg
Senior Director Digital Product, PVH Europe

Gabriela Seir
Director Technology & Innovation, Coca Cola European Partners

Kelly Kowal
EVP, Farfetch

Gracia Amico
Non-Executive Director, Stitched.co.uk

Anoop Vasisht
Vice President, Dynamic Yield

Christian Mohring
CEO & Founder, Madeone

Alexander Handcock
Senior Digital Global Marketing, Selligent Marketing Cloud

SPEAKERS:

2021 Speakers

Jörg Heinemann
Principal Innovation and Digitization, OTTO

Matthew Dean
VP Digital Worldwide, HUGO BOSS

Sebastian McClintock
Global CX Director, Delivery Hero SE

Gabriela Seir
European Director Technology & Digital Innovation, Coca Cola

Katja Felke
Managing Director, Silkes Weinkeller Gmbh

Christian Möhring
CEO, madeone Gmbh

Johannes Kliesch
Founder and CEO, SNOCKS

Kai Thornagel
Head Digital Activation and Connected Commerce, Mondelez International

Maarten Lens-FitzGerald
Co-founder, Open Voice

Gemma Comabella
Managing Director, Made.com

Livia Lee
COO, lala Berlin GmbH

Beate Vollack
Director of Ballett, Opera Graz

Tristan Burns
Global Head Analytics, Pizza Hut

Annalisa Cola
Voice of Customer Manager, Lastminute.com

Jesko Breuer
Managing Partner, JJP Management Consult

Andrea-Victoria Noelle
Global Director eCommerce, Bayer

Oisin Lunny
Conference MC, Barcelona Technology School

Eleftherios Kousakis
Senior Account Executive DACH Market, AB Tasty

Andreas Kretschmer
VP European Operations, Casper

Dr. Philipp Götting
CEO, Netto Digital (EDEKA Group)

Philip Rooke
CEO, Managing Director, Spreadshirt

Steffen Hack
Director Business Transformation, Adidas

Christian Kehr
Head of eCommerce, Mammut to Berlin

Andrey Revyashko
Chief Information Officer, Wildberries

Svetoslava Babacheva
Lead Product & Business Development – Voice of Customers, Zalando

Paulo Cunha
CEO, Velocidi

Steve Flemming
Director E-Commerce Consumer Products Division, L'Oréal

Robert Hein
CIO, Chal-Tec GmbH

Simone Karweina
VP Product & User Experience, MYTOYS GROUP

Zoltan Maklary
Director Marketing, notebooksbilliger.de AG

Andreas Platiel
Strategic Partnerships, EMEA, ChannelAdvisor

Timo von Focht
Country Manager DACH, Commanders Act

Vishal Katelia
Head of Customer Strategy & Engagement, Farfetch

Sebastian Klapdor
CDO, Vistaprint

Allon Caidar
CEO, TVpage

Thomas Weyand
MD DACH, ContentSquare

Carina de Lopez
Unit Lead User Experience & Partner, Eyesquare

Felix Metzger
Unit Lead Shopper Experience, Eyesquare

Tom Rother
Sales Director, CJ Affiliate

Theo Khoja
Director Business Development EMEA, Amplience

Claus Heintzeler
Associate Partner, McKinsey & Company

Fabian Heinrich
VP Sales, Berlin Brands Group

Sponsors & Partners

2021 Partners

• Dynamic Yield
• parcelLab
• AB Tasty
• Channel Advisor
• Conversant
• Eye Square
• tvpage
• Content Square
• Velocidi
• bllush
• Commanders Act
• Friend of C.
• Straker Translations
• Bionic
• Fact-Finder
• lytho