Scaling AI: Beyond Prototype To Adoption For Maximum Impact 2025 | Chief Disruptor | 3 April 2025 | Virtual

The journey to ROI from AI is proving to be far more challenging than first anticipated for many business leaders, and many are discovering that despite significant investment and effort, many AI initiatives fail to scale beyond prototype to production or to generate ROI.

This reality check following all the hype and hyperbole around AI was probably inevitable. What’s straightforward to monitor and control in the safe space of a testing environment becomes complex and unwieldy when scaled enterprise-wide. Unlike with previous innovations, the sheer scale, scope and reach of AI tools extends beyond traditional software updates to every aspect of the business including customer experience, operational process changes, application enhancements and infrastructure adaptations.

In our August Chief Disruptor Insights with Impact poll, we asked, “Why do organisations struggle to get ROI from technology? The leading barrier was workforce cultural inertia, where resistance to change undermines adoption. Legacy infrastructure, integration complexities, and insufficient data quality further hinder progress. Additionally, the digital skills gap exacerbates these issues, costing the UK economy billions annually. Addressing these gaps requires not only technical upskilling but also fostering critical human skills like adaptability and ethical reasoning to align technology use with strategic goals. Leaders will need to build solid data management foundations and work to overcome the operational silos that inhibit the data sharing required to maximise AI outcomes.

Join us at our online Breakfast Club discussion on this event to discuss strategies to tackle some of the biggest challenges to generating ROI from AI deployments.

2025 Speakers

Adam Hardy
Senior Vice President, Head of Commercial Operations, Eversana

Michael Berns
Director, Artificial Intelligence, PwC