Serving Customers With Disabilities 2024 | American Bankers Association (ABA) | 22 February 2024 | Webinar
Venue
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| Event Date | Thu Feb 22 EST (10 months ago) |
| Location | Webinar |
| Region | Americas |
Details
Serving these consumers promotes financial inclusion, and there are now qualified Community Reinvestment Act (CRA) investment activities that provide needed programs and services to help support people with disabilities through residential and small business lending.
This session will discuss:
• Challenges and barriers that people with disabilities face in the financial system
• Recommendations on how banks can better serve people with disabilities
• CRA programs that support people with disabilities
Speakers
2024 Speakers
MODERATOR:
Teshale Smith
Counsel, Consumer Regulations and Compliance Solutions, ABA
Kathy V. Lovell
ACTCP, Senior Vice President, Head of Disability Services and Outreach, Regions Bank
SPEAKERS:
Michael R. Roush, MA, AFC
Director, Center for Disability-Inclusive Community Development, National Disability Institute