Shaping the Future of Service 2024 | Executive Leaders Network (ELN) | 11 November 2024 | Virtual

Discover the future of hospitality at our digital event. Expert insights into customer experience, sustainable tech, and food service innovations.

Focus Areas
Revolutionising Customer Experience:
• Discover how technology improves guest satisfaction and service efficiency in the hospitality industry. Discussing topics such as smart rooms, mobile check-in, chatbots, and biometrics.
Sustainable Tech Solutions in Hospitality:
• Explore green technologies and practices that are setting new standards in the hospitality industry. Covering topics such as renewable energy, waste management, water conservation, and carbon offsetting.
The Future of Food Service Technology:
• A look into innovative tech transforming restaurants and food delivery services. Covering topics such as cloud kitchens, robotics, artificial intelligence, and blockchain.

Tech Innovations in Hospitality: This is a 90-minute digital event designed for professionals in the hospitality industry who are keen to explore the latest technological advancements. Join us for an engaging event with three trending sessions, each lasting a concise and impactful 15 minutes. Our aim is for you to leave with many golden nuggets of information and ideas.

These presentations will be followed by a 30-minute panel discussion, where speakers and attendees can engage in a deeper conversation about the role of technology in shaping the future of hospitality.

• Session 1 - Revolutionising Customer Experience
• Session 2 - Sustainable Tech Solutions in Hospitality
• Session 3 - The Future of Food Service Technology

Expert Panel - We conclude with an enlightening panel debate fuelled by those challenging questions from our audience engagement.