Shared Services and GBS Select 2023 | IQPC | 12 June 2023 | TBA, St. Petersburg, FL

We are excited to announce our next iteration of this events, the industry’s leading forum for this.

With the rise in global challenges amid inflation rates and talks of a global recession, it falls to leaders in Shared Services & GBS centers to support the future-needs of the business and drive economies of scale. It is during great disruption when innovation and change can occur may let be expanding scopes or adding new services we are seeing leaders ask the right questions.

Join us for collaborative discussions as we benchmark with one another on:

• New KPIs and metrics to measure ROI on technology investments
• Implementation strategy for expanding scopes of service or adding new ones like Sales & Operation Support, Marketing Shared Services, Project Management
• Assessing the risk and rewards of deploying Generative AI, chatbots and tools to increase employee and customer experience
• Labor verse technology arbitrage and strengthening BPO relationships

2022 Past Speakers

Geoffrey Zassenhaus
Vice President, Global Business Services for US / LaCan, Novartis

Kristin Frontario
Vice President - Global Business Services / Order to Cash, CROSSMARK

Jasmine Ahmed
Senior Vice President Global Head of Finance Transformation, NewsCorp

Guy Babbitt
Senior Vice President, Shared Business Services, US Foods

Lara Brooks
Vice President, Financial Shared Services, MGM Resorts International

Erika Beltran
Vice President, LATAM PepsiCo Shared Service Center (LATAM, IBERIA, & USA), PepsiCo

Luciano Martinez Quintanilla
Head of Virtual Center of Excellence Americas, CEMEX

Rohit Dhir
Head of Global Financial Shared Services, Zoetis Inc.

Roberto Bayon
Senior Director of Shared Services, Jabil

Amy deBoisblanc Johnson
Senior Director, Transformation, BPO & Tweep Support, Twitter

Jamie Pirtle
Director, NA Shared Services, The Mosaic Company

Fernanda Solorzano
Director Finance Shared Services & Corporate Accounting
Millicom

Cindy Shaw
Director, Global Business Services, Liberty Mutual Surety

Brandi Corbello
Vice President, Global Delivery, Indico

Marie DiTrapani
Executive Director, SSON