Venue
TBA
TBA, Malaysia

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Event Date Wed May 15 +08 - Sat May 18 +08 (7 months ago)
In your timezone (EST): Tue May 14 12:00pm - Fri May 17 12:00pm
Location TBA
Malaysia
Region APAC
Details

Due to continuous cost pressure, increasing market volatility, technology-driven disruptions and climate change, organisations are looking at how can they further transform their support centres. What does this specifically mean for Malaysia’s shared services centres?

With the rising sentiment that shared service centres need to move beyond transactional work into performing higher-quality tasks with ownership and accountability, Malaysia’s shared services industry players continue to look at further driving their enterprise’s digital and sustainability agendas - in par with the government’s strong push for a Digital Malaysia. Digitalisation is at the forefront for shared services leaders who seek to deploy data-driven automation, deliver great user experience, and create higher value for the enterprise with higher-quality tasks as a part of their transformation journey. This has not been without challenges and complexities put forth with changing workforce dynamics, stakeholder management, and incoherent digital ecosystems.

Speakers

2023 Past Speakers

Vanessa Rechter
GBS Head Europe & APMEA, Kerry

Arne Graeber
CEO / Chairman of the Board of Directors, Commerz Trade Services (a subsidiary of Commerzbank AG)

Venkat Kumar Siddineni
Head - Kone Business Services (Apm & Ena), Kone Elevator India Pvt Ltd.

Chen Theng Aik
Head, Center for Financial Services (CFS)Asia Pacific, North America, EMEA, Pall Corporation

Philip Tan
Head, UOB Innovation Hub 2

Jayanta Chatterjee
Head of Finance, Metrod Malaysia Metrod Malaysia | Secretary and Committee Member, Malaysia Chapter of Institute of Chartered Accountants, of India

Mariana Shaharudin
Head of Finance Shared Service Centre, Scholastic

Adib Kheireddine
Global Process Owner Director, Global Business Services, Celestica

Terence Tan
Director IT, Business Relationship Management - Global Tech Services, GBS Asia Pacific, Herbalife Nutrition

Delia Dragon
Director & COO GBS KL, Eli Lilly Asia Pacific SSC Sdn Bhd

Justyna Kierska
Finance Shared Services Head APAC, Barry Callebaut Services Asia Pacific Sdn Bhd

Jeen Eu Khor
Head of Finance Shared Services Center, Johnson Matthey

Etienne Bonnancy
Finance Transformation Director APAC, Kering

Joseph Ding
Director, SSC Operations, VF Corporation

Sponsors & Partners

2024 Sponsor

• Thomson Reuters