Shared Services Latin America 2019 | IQPC | 9 September 2019 | Hilton Garden Inn La Sabana, La Sabana, Bv. de Rohrmoser, San José Province, San José, 10109, Costa Rica

Considering that over the past decade, Latin America has emerged as one of the fastest growing destinations for shared services and outsourcing due to its geographical proximity, multilingual capabilities and low-cost arbitrage amongst other benefits, whether you are looking to adopt a shared services model for the first time or to optimize an existing model, you don’t want to miss out on this exceptional opportunity.

Designed for Shared Services leaders responsible for optimizing service delivery in the Latin America region, the 13th Annual Latin American Shared Services and Outsourcing Week is your definitive source for the quintessential tools, knowledge and solutions necessary to take your SSO to new heights of efficiency. This is your organization’s exclusive opportunity to hear from today’s leading shared services and outsourcing champions in the region during thought-provoking keynotes, case-studies and interactive sessions.

Don’t miss out on the chance to:
• Maximize SSO performance by embracing innovative approaches for identifying, attracting and engaging stellar shared services talent
• Attain the skills and know how necessary to not only successfully launch a new SSO but also expand and optimize an existing organization
• Find out what it takes to successfully set up a new shared services organization in the LATAM Region
• Know how others before you successfully incorporated new, high value-add services to boost both the financial and strategic impact of an existing SSO
• Master change management in the age of digital transformation and enhanced employee expectations
• Reach new heights of performance and efficiency by embracing innovative process optimization tools and strategies such as GPO and RPA to streamline cross-functional processes from end-to-end
• Cultivate a culture of innovation and continuous improvement to ensure your team effectively identifies and capitalizes on new areas of value creation
• Master change management in the age of digital transformation and enhanced employee expectations

2019 Speakers

SPEAKERS:

Guilherme Baeta
Director of Shared Services, Braskem

Ethel Meneses
I2P Director, Global Financial Solutions, Invoice to Pay, Pfizer, Inc.

Jason Cordero
Vice President - Global Project Execution Manager, Citi

Gonzalo Solis
Sr. Director of Operations, Global Shared Services, Equifax Inc.

Eduardo Prada Silva
Managing Director, EPrada Consulting & Executive Training

Juan Ignacio Araya
Director CRFSS, Finance Operations, Stryker

Tania Mucio
Global Shared Services Book to Report Process Operations Lead, Ledvance Business Services

Leandro Cresta
Latin America CIO and Global IT Director - Data & Analytics, BIC Brazil

Xavier Rodriguez
FSSC Director, Technicolor

Rolando Alvarez
Director, GBS LAO, KKC

Miguel Coeto
Shared Services Center Director, Arca Continental

Brad DeMent
Partner, ScottMadden

Adrian Sibaja
Director Global Delivery Centers Costa Rica & Chile, Experian

Esteban Carril
Managing Director LATAM, Chazey Partners

Veronica Monzon
Site Controller Finance & Accounting & R2R Manager, Costa Rica SSC, Equifax

Beth Bourg
Senior Product Marketing Manager, FortressIQ

Jazmin Alvardo
Global Services Director, Grupo Bimbo Global Services

Marco Roldan
Director Shared Services, Kyoto Motors

Gabriel Stern
Head of Shared Services Center, Americas, Experian

Miguel Rivera
Controller, Intel Corporation

Julian Chaves
LATAM COE Senior CommOps Manager, Uber

Jorge Eduardo Hernandez Moreno
CSC Director, AeroMexico

Alberto Castro
Head of Centers of Excellence LATAM, Uber

Rochelle Hood
PMP, Global Head of Customer Analytics and Research, SSON

Mario Chavez
SSC Service Delivery, Continuous Improvement and Automation CoE Senior Manager, PepsiCo LATAM

Arturo Castillo
Finance Leader for America, ABB

Marvin Espinoza Arrieta
Gerente División Servicios, SONDA

Sebastián Villalobos
Robotic Process Automation Developer, World Fuel Services

Damo Vasudevan
Senior Solutions Architect, FortressIQ

Katherine Kinderson
Site Lead, Bridgestone

Guillermo Cornejo
Operational Excellence Manager, Bridgestone

Craig Ackerman
Head of the Global RPA Practice, Chazey Partners

Rafael Hermida
Country Manager Uruguay, Mercado Libre

Sofia Jaunsolo
Head of Research and Intellectual Capital Operations & Head of Uruguay, Willis Towers Watson

Jorge Sequeira Picado
Managing Director, CINDE

Jairo Quiros
Vice President Global Shared Services & Head of Global Robotic Process Automation COE, Equifax

Carlo Malana
AVP - Strategy Execution, AT&T Business, AT&T

Heloisa Hadler Villela
LATAM Implementation Lead -ESP (Enterprise Standard & Productivity) HR, Johnson & Johnson

Graciela Arguelles
Managing Director, UiPath

Jaime Miller
CEO, Zonamerica Colombia

Raj Mohan
Founder & CEO, Sentient Minds

Tilak Nag
Vice President & Business Unit Head, Caribbean & Latin America, TechMahindra

ADVISORY BOARD:

Christian Yllescas
Business Service Head for the Americas, LEDVANCE

Xavier Rodriguez
Former Director, Finance & Enterprise Shared Business Services, Panduit

Rodrigo (Cordova) Cal, PMP
Vice President, Global Finance Shared Services, Stryker

Matias Olmedo
Shared Services and Corporate Accounting Global Director, Altisource

Ricardo Wolf
Sr Director LATAM Finance SSC, PepsiCo LATAM Sector

2019 Sponsors

• Uruguay XXI
• JAMPRO
• Sentient Minds
• Tech Mahindra
• Fortress IQ
• Chazey Partners
• ScottMadden
• UiPath
• Zonamerica