Shared Services & Outsourcing Week 2021 | IQPC | 8 March 2021 | TBA

As the original shock of the pandemic has worn off, industry is settling into a new normal of constant economic uncertainty as the pandemic continues to rage in the US. While the business services industry has shown great agility, often being relied upon to keep business afloat, many shared services centers still struggle with how to move forward.

Join this event to learn from the most senior Shared Services executives on how to tackle key issues in this often volatile environment. Join us virtually and continue the conversation until it’s possible to be back together again in person!

2021 Speakers

FACULTY SPEAKERS:

Robert Weltevreden
Head, Customer and Technology Solutions, Novartis

Peter Nag
COO & Global Head of Shared Services & Transformation - Banking, Insurance, Pharma, Merck

Angela Mangiapane
President, Mars Global Services, Mars Inc

Stig Lanesskog
Chief Executive Officer, Claremont University Consortium

Adam May
Process Improvement Lead, Strategy & Integration, Google, Inc.

Margot Guy
Vice President Shared Services Center, Omni Hotels

Alexis Callender
Sr. Director, HR Operations, Ascension

Ricardo Wolf
Finance SSC Sr. Director, PepsiCo LATAM

Richard Rowan
VP, GSSO Strategy & Operations, ZF Group

Brian Burbach
Finance Director, Boston Scientific

Reuben Shaffer
Director- Global Controlling Processes, TE Connectivity

David Nero
AVP, Umass

Heidi Rauscher Tilghman
Manager, College of Arts and Sciences Shared Services, University of Washington

Gavin Ifield
VP, Global Business Services, AECOM

Renee Fan
Director Accounting Systems And Controls, Freeport Lng Development LP

Lisa Sharpe
Chief Business Planning Officer, West Virginia University

Ricardo Wolf
Finance SSC Sr. Director, PepsiCo LATAM

SSOW ADVISORY BOARDS:

Angela Mangiapane
President, Mars Global Services, Mars Inc

Michelle Baker-Crail
Vice President, Global Business Services, S&P Global

Cindy Gallagher
CEO, Liberty Source

Marc Thewes
Partner, Ernst & Young

Jacob Sapp
EVP & Chief Administrative Officer, ASRC Federal

Vijay Rao
Global People Operations, Okta

Edward Hansen
Partner, Nelson, Mullins Riley & Scarborough

Kapil Jain
SVP, Global Head of Sales and Enterprise Capability, Infosys BPM

Jay Desai
VP, Global Business Services, JTI

Lee Coulter
Chair, IEEE Working Group Group on Standards in IPA

Scott Manning
Partner and Practice Lead, ScottMadden, Inc.

2021 Sponsors

• ABBYY
• APEX Analytix
• Appian
• Glantus
• HighRadius
• Nintex Promapp
• Serrala
• Trintech

PARTNER:
• Shared Services & Outsourcing Network (SSON)