Shared Services & Outsourcing Week 2024 - Autumn | IQPC | 13 October 2024 | Novotel London West, 1 Shortlands Hammersmith International Ctre, London W6 8DR, UK

With the rapidly evolving technology landscape and the increased pressure to explore the true power of Generative AI, leaders in the GBS and shared services industry are yet again facing a stern test of their ability to evolve and transform. The only way to stay relevant is to keep pushing the envelope.

Are you exploring genuine value from Generative AI for GBS and shared services? Are you looking for game-changing transformation strategies that revolutionise your GBS alignment with enterprise objectives? Are you excited for co-creation opportunities that deliver actionable strategies, innovative tools and practical methods for immediate implementation? Look no further! This event is back this October, with a revamped programme packed with brand new learning formats and hands-on experiences.

This year, we have turbocharged our programme, injecting innovation into every aspect—be it formats, themes, topics or speakers. You don’t want to miss out on this opportunity to elevate your shared services game!

Our brand new hackathon-inspired event, designed for GBS, Shared Services, and Transformation leaders, is intended to help develop solutions to real-world challenges. By participating, you will gain tools to think creatively and improve collaboration within your organisation to solve complex business and customer challenges.

So, how does it work? Teams of six will collaborate to choose a carefully curated Challenge Statement, develop a solution and pitch, and then compete for awards based on their presentations.

2024 Speakers

KEYNOTE SPEAKER:

Lord Sebastian Coe
President, World Athletics

SPEAKERS:

Madeleine Roach
Executive Vice President, Head of Business Operations, Sanofi

Camille Drummond
SVP, Global Business Solutions, BP

Dan Rose
VP of Business Services, Insulet

Manoj Kalra
Global Head of Group Business Services & Senior Vice President, dsm-firmenich

Phil Priest
Head of Global Business Services, Rolls Royce

Robert Weltevreden
Global Business Services Advisor, RW Advisory Ltd

Lizzy Bowling
Executive Director, Head of Strategy and Service Management Global Business Services, Astellas Pharma Europe

Venkat Amble
Head of CRM, West Europe & Africa – Global Business Services, Siemens

Davis Aguilar
Head of HR Operations, Diageo

Salvatore Russo
Head of GBS & Enterprise Location Strategy, AstraZeneca

Richard Williams
Finance Strategic Initiatives, Mars Global Services

Aneta van den Kieboom
Senior Vice President, Head of Global Shared Services, RHI Magnesita

Puneet Uppal
Head of Global Business Operations, Diageo

Ana Martins
Head of GBS, Syensqo

Nigel Coffey
Global Business Services Lead, IVC Evidensia

Harry Whythe
Head of Technology & Transformation, FSSC, Bunzl UK & Ireland

Tom Bangemann
Head of Data Development & Research, SSON Research & Analytics

Leigh Nicholson
Strategy and Program Delivery Solutions Lead, Takeda Business Solutions (TBS), Takeda

Keith Cowart
Global Market Owner – Receivables, FIS

Maria Salvatore
Transformation Director, PEPCO Group

Deborah Kops
Founder, Sourcing Change

Mira Viswanathan
GBS & Finance Transformation Programme Office Director, Imperial Brands PLC

Elena Martelli
Head of Global Business Service, Campari Group

Michael Van Der Ploeg
Vice President Global Business Services and Corporate Controller, Amway

Rajeev Mall
Vice President, Global Business Services, Mondelēz International

Edoardo Peniche
SVP GBS, IFF

Carolyn Isaacs
Global Director Finance Services and Transformation, Dentsu

Stuart Martin
Colleague Success Director & People Platform Lead, People & Places, Lloyds Banking Group

Rodrigo Pullin
Transformation and Digital Executive, GBS, BAT

Phil Gillingham
Director Global HR Operations, Microsoft

Craig Foster
Director, HR Digital Transformation, Microsoft

Piotr Andryszak
Director, HR Services Europe, Signify

Ben Holmes
Head of Reporting, Process Improvement, Automation & Expenses, Balfour Beatty

Bjorn Dumortier
Director, Finance Operations, Zalando

Mihaela Cretu
Director, Global Shared Services, Puratos

Marc Ferre Hausmann
Managing Director, Global Business Services Barcelona, Bayer

Csaba Szende
Senior Director, Shared Services – International, HelloFresh

Lidia Niculai
Group Director & General Manager, F&A Global Shared Services, The Duracell Company

Matt Boucher
Head of Logistics People Operations, Ocado Group

Mike Smith
Vice President & General Manager, Eli Lilly GBS Centres – Cork, Kuala Lumpur, and Mexico City

Irfan Ali
Director, Digital, Automation & Innovation, Bosch Service Solutions

Hélène Dore
Global Chief Transformation Officer Finance & Legal-Finance Data Domain-Finance SSC Strategic Lead, L'Oreal

Ekkehart von Roda
Senior Director Finance Transformation Office, DHL

Kim Leandersson
Head of Telia Global Services Lithuania, Telia

Jeremy Allan
GBS Programme Director, Johnson Matthey

Adriana Niecko
Global Operations Support Director, Coloplast

Peter Hessel
Director Service Excellence, EDGE GROUP

Holly Ferreira
Director Group Controllership & Process Excellence, Thermo Fisher Scientific

Ruta Dalton
Head of Finance Strategic Projects, News UK

Anup Singh
Head of Program Management Office, Pandora

Sandeep Kulkarni
SVP and Head of Worley Enterprise Services, Worley

Priyaranjan (Ranjan) Jha
SVP and Head, Global Business Services, Iron Mountain

Kamila Grembowicz
Head of Global Business Solutions, Astellas Pharma

Simon Miller
Managing Director, NHS ELFS Business Services

Filippo Passerini
Co-Founder, Inixia

Hajnalka Asztalos
Managing Director, Shared Services, AGCO

Elias Albino
Global Services & Solutions HR Head & Global HRBP for Group Finance, Productivity and Strategy (FIPS), Syngenta

Rahul Malhotra
Group Shared Services and Business Transformation Leader, EPTA Group

Andreas Tagkalakis
Head of Global Master Data Management, OMV

Vincent Lacour
Director & Global Process Lead, GBS Onboarding to Resolution, Lexmark

Sarunas Suipis
MD & EVP, Citco Fund Services Lithuania

Rich Gosling
Vice-President, Weir Business Services, The Weir Group

Fraser Kirk
VP HR Transformation & Systems, GKN Automotive

Steve Rudderham
Head of Global Business Services, Carrier

Naomi Secor
Global Managing Director, SSON Research & Analytics

Tony Saldanha
President, Inixia

Nadine Fischer
Director, GBS Strategy, Governance and Compliance, adidas

Shak Akhtar
General Manager, Finance Automation, Redwood

Tamsin Hoborough
VP, Integrated Shared Services, Coca-Cola Europacific Partners

Dan French
CEO, Consider Solutions

Andras Kohl
Head of Finance Business Services - CE, Tesco Business Solutions

Steve Fox
Process Excellence Leader, Consider Solutions

Harvey Campbelton
Shared Services Business Partner, Consider Solutions

Juan Stein
Global BPO Governance Lead, Microsoft

Inga Donets
Modern Finance Corporate Champ, Microsoft

Andrea Schaffell
Director, Shared Services, Equans

Dave Marton
Vice President, Global Business Services, BD

Brian Morgan
Senior Director, Strategy and Go To Market – Invoice to Cash, Blackline

Armand Angeli
Vice-President, Digital Transformation Group, DFCG

Sriram Panchapakesan
CEO Telecommunications, Media, Technology and Europe Markets, Sutherland

Mark Boakes
Client Advisory and Strategy Consultant, Thomson Reuters

Narasimha Kini
Executive Vice President and Head Emerging Business, EXL

Jamel Ziani
Global Vice President, Global Financial Services, The Estée Lauder Companies Inc.

Shilpa Ahluwalia
Group Customer and Colleague Operations Director, Tesco

Rakesh Sangani
CEO & Founder, Proservartner

Gooty Chakradhar
Global Head of Intelligent Process Automation and UKI Head, Intuitive Operations and Automation, Cognizant

Krishnan Raghunathan
Head, Finance & Accounting Services, WNS

Puneet Chopra
SVP – GBS Practice, Teleperformance

Punit Bhatia
Head of Business Operations and Transformation (GBS), NTT Data

Sachin Garg
EVP, Head of Digital COE, Teleperformance

Mark Lindblom
Regional Vice President – EMEA Account Management, Blackline

Keesup Choe
CEO, PredictX

James David
GBS Strategy Director, AstraZeneca

2024 Partners

GOLD PARTNERS:
• Basware
• HighRadius

SILVER PARTNERS:
• AppZen
• BlackLine
• FIS Global
• Invest in Georgia
• PredictX
• Redwood
• Sutherland
• Teleperformance
• Thomson Reuters
• Argon International

BRONZE PARTNERS:
• Cadex
• Consider Solutions
• Open ECX
• Proservartner
• Ramco
• Strada
• TreviPay