Shared Services & Outsourcing Week Conference 2023 | Shared Services & Outsourcing Network (SSON) | 11 September 2023 | Bellagio Hotel & Casino, 3600 S Las Vegas Blvd, Las Vegas, NV 89109, USA

This event is the leading industry conference that brings shared services and GBS to new levels of success with no boundaries and unmatched networking. Our conference is designed to showcase thought-provoking sessions and interactive discussion groups for executives from all industries on the hottest topics including the future of GBS, diversity & inclusion, digital transformation, generative AI and more.

2023 Speakers

KEYNOTE SPEAKER:

Laurie Segall
Founder, Dot Dot Dot

SPEAKERS:

Vincent Lacour
GBS - Director & Global Process Lead - Digital Transformation, Lexmark

Ryo Zsun
The Culture Maestro, Zappos

Bob Scrivner
Contract & Vendor Manager, TForce Freight

Julie Schwendimann
Vice President, Global Shared Services Operations, Stanley Black & Decker

John Francis
Partner, ScottMadden

Joni Geurts
Former Director of AP & Fraud, JetBlue

Eric Anderson
Entrepreneur and Co-Founder, Raney's LLC

Mary Gonzalez
Director, HR Shared Services, Northrop Grumman

Patrick McClain
Executive Director HR Shared Services, University of California – San Francisco

Jana Vondran
Senior Vice President of Global Business Services, Ingram Micro

Lara Brooks
Senior Vice President, Finance Shared Services, MGM Resorts International

Alvina Andrzejewski
Manager of E-Commerce Operations Shared Services, Zappos Family of Companies

Praveen Sasidharan
Head Global Insurance Operations, Allianz

Vincent Cirel
Chief Technology Officer, Gannett

Guillermo Valverde
Vice President HR Global Operations, Intel Corporation

Emmett Glenz
Finance Outsourcing Strategy – Global Performance Manager, Meta

Dr. Von Goodloe
Vice President Shared Services, Memphis Light, Gas and Water

Laura Kennedy
Head of GBS, Newell Brands

Amy Lannum
Director Global Sales Operations, Lexmark

Jim Corbett
Chief Procurement Officer, Iron Mountain

Amrit Bains
Director of People and Corporate Shared Services, OIC Foods

Kenneth Santo
Sr. Mgr. ESC Contact and Support, Cox Automotive

Jim Hankins
Executive Director, HR Shared Services and Talent Acquisition, UC Davis

Stephanie Moreno
Engagement & Shared Service Value Specialist, Leidos

Matthew Mitchell
Senior Vice President Finance, Terrible’s

April Russo
VP Compliance and Transformation, Gannett

Uday Haral
Senior Director, Head of Global Process Improvement & Productivity, Iron Mountain

Melissa Friedman-McCulloch
Vice President HR Shared Services, MGM Resorts International

Vanesa Bui
Vice President Transformation, Mohegan Gaming

Dan Melchior
Director – Shared Services, San Diego State University

Natalia del Pilar Espinosa
Former Senior Director GBS Operations, Adidas

Troy Simpson
Sr. Director, Human Resources Shared Services, Dollar General

Jorge Monge
Director, Sales Incentives & Solutions GBS, Smith + Nephew

Lena Kent
VP of Finance, Head of Global Financial Shared Services, Experian

Kristen Lasorsa
Director HRS Americas, Adidas

Mario Tapia
Director of Collections, Controls and Optimization, Leidos

Hector Gomez
Managing Director, Lufthansa Group Business Services

Brad Barton
Continuous Improvement Manager, North America Shared Services, The Mosaic Company

Amy Valliant
Global Process Manager Order to Cash, Zoetis

Christopher Wessels
Director - GBS Metrics, Analytics, and Business Insights, Newell Brands

Ed Hansen
Partner & SSON Advisory Board Member, Nelson Mullins Riley & Scarborough

Jennifer Biemick
Director Strategic Supplier Management, The Standard

Emmy Kravetz
Executive Director of PMO and Product, MGM Resorts International

Naomi Secor
Global Managing Directorm, SSON Research & Analytics

Shawna Heston
Billing and Automation Analysis, Leidos

Julie Fernandez
Global HR Advisory, Herronpalmer

Dan French
CEO, Consider Solutions

Chuy Michel
Vice President of Intelligent Automation, Chazey Partners

Phil Searle
CEO and Founder, Chazey Partners

Trey Robinson
Partner, ScottMadden

Bruce Hanavan
Chief Executive Officer, Direct Commerce

Harvey Campbelton
Shared Services Business Partner, Consider Solutions

Steve Fox
Process Excellence Leader, Consider Solutions

Theresa McFall
Director, HR Operations, Heidelberg Materials, US

Brent Jones
Vice President, Client Experience, Oversight

Rishab Sud
AVP Shared Services Delivery, LPL Financial

Lily Olalia
Global Accounts Payable Manager, Block (formerly Square)

Keith Christensen
(former) Sr Vice President, HR Corporate Services, CVS Health

Rishab Sud
AVP Shared Services Delivery, LPL Financial

Brad DeMent
Partner, ScottMadden, Inc.

Jared Lane
Senior VP (Global), HighRadius

Craig Yee
Chief Customer Officer, OpenEnvoy

Val Gross
Partner, Nelson Mullins Riley & Scarborough

Kathy Priest
Trainer, Inixia

Ray Ramirez
Sales Executive, Apexanalytix

Chad Bruffey
Senior Director, Enterprise Sales, Billtrust

Rebecca M. Bath
Service Operations Executive, GlobalView North America, ADP

Sara Ison
Business Process Management Capability Lead, Kohler Co.

Jane Zhu
Sr. Global Process Manager- Procure to Pay, Kohler Co.

2023 Sponsors

• ADP
• Apexanalytix
• AppZen
• BillTrust
• Capital One
• Chazey Partners
• Consider Solutions
• Direct Commerce
• Discover Dollar
• Eclaro
• Flex Tecs
• Gryphon Financial Group, Inc.
• Herronpalmer
• HighRadius
• IBM
• Kofax
• KYP.ai
• Nintex
• Open Envoy
• Oversight
• PTS Consulting Services
• Ripcord
• Sapience
• ScottMadden
• Tradeshift
• Transparent USA
• Xelix
• SSON Research & Analytics