Shared Services & Outsourcing Woche 2023 - Germany | IQPC | 13 November 2023 | TBA, Berlin, Germany

Main topics 2023:

• Data-driven transformation: governance, data quality and management, people analytics
Use the latest techniques and ensure that you create a solid and high-quality data basis to automate and further develop your processes smoothly.
• Sustainability, sustainability and ESG reporting, compliance
Establish sustainability and secure competitive advantages through transparency in corporate management and the inclusion of ecological and social aspects.
• (Chat) GPT and AI Tools: Use Cases
Exchange first experiences. Discuss application examples of various chat functions and AI tools as well as risks and opportunities of these technologies to optimize processes and thereby create capacities elsewhere.
• Smart Automation, Hyperautomation and RPA in Shared Service
Reflect on your status quo and take the next steps. Smart automation and RPA. Process harmonization and standardization and the question of alternative approaches.
• HR digitization, talent and workforce management in the SSC. New world of work and remote work. leadership development
Exchange views on challenges, solutions and new working models in order to establish a successful managerial culture, increase the satisfaction of your employees and continue to be of interest to talented people in the future.
• Extension of the scope: supply chain, marketing and sales. data and procurement
The expansion of the scope to include supply chain, procurement, marketing and sales and reporting. Find out how established SSCs set the course for end-to-end processes through expansion.
• End-to-End Processes and SSC: Assessment and Optimization
Learn how end-to-end is implemented in practice and make the step from functional thinking to end-to-end automation.
• Customer Experience and Customer Satisfaction: Internal and External. self service
Customer satisfaction and employee involvement are key factors for corporate success. Discuss how, in the post-pandemic world of work, you are embracing the opportunities for advancement through the application of new techniques and analytical tools.

2023 Speakers

Benjamin Oberste-Berghaus
Head of Technology and Digitalization, Deutsche Telekom Services Europe GmbH

Andreas Bäuerlein
Manager Global HRIS, Kennametal

Ashish Ranjan
Senior Vice President, Head of Global Business Services, Clariant

Markus Stöckle
Senior Vice President Global Process Excellence & Global Business Services, DB Schenker

Beate Teller
VP GBS Transformation, Bosch (tbc.)

Holger Reinert
SVP HR Systems, Processes, Reporting & Shared Services, Schaeffler AG

Lars Hoelzer
Head of Global Business Service, Fresenius Kabi

Christian Koegler
Manager Digitilization - Shared Services, Schaeffler AG

Werner Zeitlberger
Head of Finance Transformation, Borealis

Thomas Boehm
Head of Global Finance Process Excellence and BPO, BASF Catalysts

Dario Kulic
Global Process Owner P2P & Global Procurement Advisor, Global Pharmaceuticals & Healthcare Provider (former Bayer Animal Health)

Irina Chernousenko
Director Finance Operations, Zalando

Alexander Sack
VP Corporate Finance Digital Transformation, DB

Alexander Wörndl-Aichriedler
Vice President Corporate ICT & Global Business Services, Palfinger Group

dr Karsten Hoyer
SVP HR Transformation & Operations, Bayer AG

Carlos Garrido Pedraz
Head of Business Service Centre, European Business Services, Holcim

Beyza Calendar
HR Transformations Lead, SIXT

Jens Knoblauch
Executive Director Digital Business Services, Linde AG

Lars Hansen
Managing Director, Daimler Group Services Berlin

Natalie Hoppe
Head of International Business Services, Lufthansa Group Business Services

Christian Sar
CFO, Allianz Services

Armand Angeli
Vice-President, Digital Transformation and International Groups, DFCG and Expert, EuropIA Institute

Dr Robert Lieglein
Executive Director Global Business Services, Linde AG

Marcus Schmermer
Senior Director People Shared Services, SIXT

Marcel Lührsen
Global Shared Services, Röhlig Logistics

Leonardo Marinelli
Global Head of HR Services & Solutions, Clariant

Frank Janssen
Managing Director Financial Services, Beiersdorf Shared Services Poland

Jakub Wojdat
Senior Director Finance, Global Head of Finance Shared Services, TE Connectivity

Claus Peter Schründer
Head of HR, (in transition)

2023 Sponsors

• High Radius
• Fis
• Trintech
• Bizagi
• Payslip