Smarter Services™ Executive Symposium 2024 | Service Council | 9 September 2024 | JW Marriott Chicago, 151 W Adams St, Chicago, IL 60603, USA
Venue
JW Marriott Chicago
JW Marriott Chicago, 151 W Adams St, Chicago, IL 60603, USA
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| Event Date |
Mon Sep 9 CDT - Wed Sep 11 CDT (3 months ago)
In your timezone (EST): Mon Sep 9 1:00am - Wed Sep 11 1:00am |
| Location |
JW Marriott Chicago
151 W Adams St, Chicago, IL 60603, USA |
| Region | Americas |
Details
The industry’s premier event for leaders in service, support, and customer experience for the purpose of learning, networking, and progressing their business transformations.
This event provides an invaluable opportunity to meet and network in an environment conducive to advancing executive relationships.
Guests will gain knowledge and insights from our keynote sessions, executive panels, research tracks, breakout sessions, transformational case-study workshops and more.
Speakers
2024 Speakers
Ron Kaufman
Bestselling Author & Speaker, UPLIFTING Service
David Rogers
Bestselling Author & Speaker, Columbia Business School
Bit Rambusch
Senior Vice President, Service and Solution Delivery, North America, Philips
Jerome Soltani
Senior Vice President, US Services, Schneider Electric
Chaille Becker
Vice President, IT, Coca-Cola North America
Tim Crane
Vice President and General Manager of Autonomy & Automation, Caterpillar
Craig Bruns
Vice President, Customer Support, Crown Equipment Corporation
Kate Versprille
Vice President, Global Field Supply Chain & Logistics, Otis Elevator Company
Eduardo Bonefont
Worldwide Vice President of Technical Services - Life Sciences Segment, BD
Haroon Abbu
Senior Vice President of Digital, Data, and Analytics, Bell and Howell
Michael Galon
Director, Service Operations, Coca-Cola North America
Sara Smith
Director of Global Service Change Enablement, Waters Corporation
Alan Schaefer
CEO and Founder, Banding People Together
Matthew Wong
Vice President, Customer Support, Manitowoc
John Ward
Global Head of Customer Experience, Cigna
Alex Ward
Executive Director, Hydrogen Supply Chain, Cummins
Karin Hamel
President, North Regions, PremiStar
Lisa McFarland
Director, Service Transformation, Baxter
Laura Mather
Vice President & General Manager, Global Services, Steris
Lance Ley
Senior Manager, Strategic Field Operations, Sub-Zero Group
Adam Gloss
Senior Vice President, Service, McKinstry
Christina Pletnewski
Senior Vice President and Chief Marketing Officer, Safelite
Brad Myers
Director and Professor, Brady Corporation
Linda Tucci
Senior Global Director, Technical Solutions Center, QuidelOrtho
Scott Day
COO, Crane 1 Services
Sandeep Shashikant
Director of Products & Services, Consolidated Communications
Stephanie Peters
Vice President of Operations, Hobart Service
Scott VerBracken
Vice President, Automotive Services, AAA
Bob Feiner
Senior Vice President, CSG Support Services, Dell Technologies
James Gable
Vice President, Professional Services and Service Supply Chain, Hologic
Sponsors & Partners
2024 Sponsors
PLATINUM SPONSORS:
• Aquant
• IFS
• Neuron7.ai
PTC
GOLD SPONSORS:
• Accenture
• DHL
• Truecontext
SILVER SPONSORS:
• Bain & Company
• Baxter Planning
• Help Lightning
• Markpilot
• Praxedo
• RL People
• Scription
• Sightcall
• Skyful
• Syncron
• Tavant
• Zinier
BRONZE SPONSORS:
• Gofrormz
• Servicepro