Spark An Innovation Culture With Design Thinking 2023 | Forrester Research | 29 November 2023 | Webinar
Venue
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| Event Date |
Thu Nov 30 UTC (about 1 year ago)
In your timezone (EST): Wed Nov 29 7:00pm - Wed Nov 29 7:00pm |
| Location | Webinar |
| Region | All |
Details
Join us for a LIVE webinar to learn how CX leaders can use design thinking to create a culture of innovation and differentiate on superior CX action that anticipates and delivers on customers’ needs. We’ll unpack design myths and why design thinking isn’t about design but solving problems. And we’ll walk you through the steps to establish and scale a design thinking practice with fewer challenges.
Benefits of attending:
• Generate buy-in for your design thinking practice.
• Optimize practice design, including who to involve and what to focus on.
• Overcome common obstacles and stumbling blocks.
• Scale your design thinking across your enterprise.
Speakers
2023 Speakers
AJ Joplin
Senior Analyst, Forrester