Venue
Grand Copthorne Waterfront
Grand Copthorne Waterfront, 392 Havelock Rd, Singapore 169663

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Event Date Tue Oct 18 +08 - Fri Oct 21 +08 (about 2 years ago)
In your timezone (EST): Mon Oct 17 12:00pm - Thu Oct 20 12:00pm
Location Grand Copthorne Waterfront
392 Havelock Rd, Singapore 169663
Region APAC
Details

2021 has been a year of major change in the Shared Services space as the 2020 pandemic created urgency for Shared Services Centres (SSCs) to move towards virtual and remote operations. On 18 – 21 October 2021, Shared Services leaders gathered to explore best practices in Shaping Value-Generating Digital SSCs through Transformation and Scale. The journey of Shared Services growth continue to be riddled with challenges as the roles and responsibilities of Shared Services functions transform. Between managing constant innovation and digital investments; and pursuing process excellence and upgrading workforce capabilities, there remains much to be done for Shared Services leaders.

SSON is proud to remain the leading industry gathering for all Shared Services and GBS leaders and will continue to do so in the years to come
Join us at Asia’s #1 event for the Shared Services community, reconnect with your peers and share your valuable experience with fellow Shared Services leaders in Asia. This year's focus is on Positioning Shared Services as Strategic Business Partners and Engines of Enterprise Transformation.

Key highlights include:

Evolving Shared Services Models – Strategic, Digital & Hybrid
Building Next-Generation, High-Value Shared Services & GBS Centres
Shaping an Agile Workforce to Embrace the True Future of Work
Harnessing the Power of Data, Analytics and Cognitive Intelligence in Shared Services
Transforming Enterprise Through Shared Services

Speakers

2022 Speakers

Abhinav Garg
SVP – Head Strategy & Change (Shared Services), AXA XL

Yasmin Ramzi
Head Strategy & Transformation TGBS | Board Member ILSAS, Tenaga Nasional Berhad GBS

Wilkins Leung
Head of Data Analytics, Sanofi Business Services

Terence Lee
Chief Procurement Officer, APAC, Supply Chain Optimization, Geodis

Sanjay Patel
SVP, Head of TBS, Takeda Pharmaceuticals International AG

Khaled El Chidiac
CEO, Majid Al Futtaim Global Solutions

Syazana Lim
Senior Research Analyst, SSON Analytics

Geetha Gopal
Head of Infrastructure Projects Delivery and Digital Transformation, Panasonic Asia Pacific

Peter Tow
Executive Director Digital Transformation, Planning and Project Management Shared Services, Western Sydney University

Naomi Sector
Global Managing Director, SSON

Yasutaka Zushi
Takeda Business SolutionsFinance Solutions Japan Head & Japan Site Lead, Takeda Pharmaceutical Company Limited

Sebastian Chua
Head of Procurement, Health Promotion Board

Gnananandam Yogam
Global CoE Lead – Centre of Robotics Excellence (CoE for RPA), Tetra Pak South East Asia Pte Ltd

Kenneth Lim
Head of NTU Shared Services Head, Nanyang Technological University Singapore

Rishi Mehra
Chief Financial Officer, Asia, Aon

Wilkins Leung
Head of Automation, Sanofi Business Services

Beth Villanueva
Head, SSC Delivery Excellence Team, Essilor Shared Services Philippines Inc.

Priyaranjan (Ranjan) Jha
Head of Global Operations, PepsiCo Global Business Services

Marianne Chung
Head of HR, BASF

Zulaifah Abdul Ghani
Regional Chief Financial Officer, ISS Global Forwarding

Chew Yew Choong
Head of Data Science and Customer Value Management, ISD, Umobile

Hemant Kulkarni
Senior Director - Business Services Contract Relationship and Financial Control Lead, Coty Inc.

Tony Saldanha
Co-Founder, GBS Course Trainer, Inixia

Gonzalo Izazaga Kuri
Head of GFS/GBS APAC, AstraZeneca

John Zacharia
Global Process owner, Trading and Supply finance Processes Global Process owner, Trading and Supply finance Processes, Shell

Puneet Gupta
Director, Global Business Services , Asia Pacific, Kimberly Clark

Nick Lancuba
Director (Pre-Sales, APAC), Trintech

Anirban Kumar Ghosh
Global Director Controllership Operations and Global Controller, JLL Technologies

Tracy Chian
Associate Director, Operations Strategy & Transformation, AstraZeneca Asia Pacific Business Services

Fintan Diviney
Director (APAC), Trintech Technologies

Krishna R S
Director & Head Operational Excellence, Governance and Visuals & Creatives, Olam Global Business Services

Anand Vaidya
Enterprise Business Head: India and Southeast Asia, AVP, HighRadius

Paulo Jefferson Ariz
Customer Experience Lead – Asia Region, Philip Morris International

Matty White
Specialist Solutions Consultant, ServiceNow

Nino Maghradze
Deputy Head, Invest in Georgia

Sponsors & Partners

2022 Sponsors

• HighRadius
• Invest in Georgia
• KYP.ai
• LexisNexis® Risk Solutions
• PuzzleData
• Ramco Systems
• ServiceNow
• Thomson Reuters
• Trintech
• SSON Research & Analytics