Mon May 23 WEST - Wed May 25 WEST (in 7 months)
In your timezone (EDT): Mon May 23 12:00pm - Wed May 25 12:00pm
Estoril Congress Center
Av. Amaral, 2765-192 Estoril, Portugal
Organizations are recovering rapidly from an unprecedented change and it has been evident that shared services and GBS has truly demonstrated resilience in delivering performance, incubating innovation and leading organisational integration. As we prepare for the future, integrated and digital services are quavering in the horizon and GBS and shared services leaders need to step up towards that.
The future of business services will be truly strategically valued and are critical in co-partnering for business-wide decision-making that impacts both the top and the bottom line. Meanwhile the recent crisis has been a final reckoning for developing and driving a digital transformation agenda.