SSOW Winter Europe 2021 | IQPC | 23 February 2021 | Online

At Shared Services & Outsourcing Week Winter Europe 2021, you will discover how to evolve and expand your service value while improving customer experience, driving operational excellence and deploying a digital strategy that drives truly game-changing results, all while keeping your organisation’s people at the heart of transformation.

Celebrating 20 years with the Business Service industry, SSOWinter Europe 2021 is the must attend event for industry experts and Business Services leaders to gather and shape the future of Shared Services. You will benchmark, learn from and interact with your peers and Europe’s SSC and GBS leaders as you develop the strategies that will future proof your operating model, re-engineer processes and culture and revolutionise the way Business Services add value.

2021 Speakers

Phil Priest
Senior Vice President Global Business Services, Smith & Nephew

Bob Kurpershoek
Vice President Financial Systems & Strategy Group, NBC Universal

Katarzyna Zalewska
Global Business Services Global Head, Service Delivery & Continuous Improvement Head, Board Member, Avon

Davis Aguilar
Global Payroll Partner Lead, Mondelez

Irina Chernousenko
Director, Finance Operations, Zalando

Henrik Ranzau Hansen
Vice President, Global Head of Integrated People Services, Philips

Lawrence Lynch
Senior Director - Program Delivery Solutions, Takeda Pharmaceutical Company

Helle Juhl McDermott
Vice President Shared Services and Site-Leader Prague, Curium Pharma

Kamila Grembowicz
Head GBS Delivery Excellence and Transitions, JTI

Salvatore Russo
GBS Strategy Director, AstraZeneca

Cristiana Rodrigues
Director GBS Operations Accounts Payables & T&E, Adidas

Yosi Kossowsky
Former People and Business Transformation Lead, Cisco

Jacek Piec
Global Operations Lead (Global Finance Services), AstraZeneca

Pawel Kalinowski
Delivery Excellence & Reporting Director, Adidas

Ekaterina Genkina
International Change Management Expert, One of the world's largest mining holdings

Anna Dineva
Head of Global Finance Services, Experian

Nikolay Goldovich
Head of Automation Centre of Excellence, Sanofi

Alessandra Radojewski
Senior Director Global HR Service Management & Excellence, GEA Group

Alex Laffan
Director - Central Europe and Customer & Product, Tesco Business Services, Tesco

Carla Pinto
Director Delivery Excellence and Automation GBS, Adidas

Asish Arul
Senior Platform Product Owner P2P Finance, Maersk

Eduardo Serrano-Lobelo
Head, Global Finance Shared Services, Sulzer

Dan French
CEO, Consider Solutions

Steve Fox
Former Vice President Global Business Services, Thermo Fisher Scientific

Naomi Secor
Global Managing Director, SSON

Barbara Hodge
Global Editor and Industry Analyst, Shared Services and Outsourcing Network (SSON)

Kevin North
Customer Success Manager EMEA, AppZen

Dominika Murzynowska
Global Indirect Purchasing Manager - Travel, Electrolux

Ruud van Hilten
Senior Vice President, Product Compliance, The Tungsten Network

2021 Sponsors

SPONSORS:
• AppZen
• Consider Solutions
• Nintex
• Proservartner
• Tungsten Network