Strengthening Citizen Services Through Advanced Data Governance: Enhancing Privacy and Efficiency 2023 | OpenGov Asia | 14 September 2023 | Shangri-La The Fort, Manila, 30th Street, corner 5th Ave, Taguig, 1634 Metro Manila, Philippines

In today’s rapidly advancing digital landscape, the proliferation of data has become an inseparable part of modern governance. Public agencies in the Philippines are increasingly relying on digital systems to streamline operations, improve service delivery, and make data-driven decisions.
However, with this data-driven transformation comes the responsibility to protect the privacy and security of personal information and other sensitive data. As services become more interconnected and data-driven, ensuring that citizens’ personal information remains safe and confidential has become a paramount concern.
The challenge lies in striking the delicate balance between leveraging the power of data to enhance public services and upholding the privacy rights of individuals. Public agencies need to maintain an unwavering commitment to protecting citizens’ sensitive data from unauthorised access, cyber threats, and potential breaches.
• Harnessing Data Governance and Data Management Technologies for Enhanced Service Delivery
In the midst of this data governance challenge, public agencies can turn to cutting-edge data management solutions. These solutions provide the necessary tools to streamline data operations, manage data quality, and implement secure data handling practices, leading to more efficient and effective public service delivery.
As data continues to shape the landscape of governance and public services, implementing an advanced data governance approach becomes paramount. By embracing sophisticated data management solutions and adhering to stringent privacy measures, public agencies can build a foundation of trust and reliability in their data practices. This, in turn, empowers them to leverage the full potential of data-driven insights, make informed decisions, and foster an environment of innovation and efficiency in delivering essential services to citizens.
Enhanced access and convenience: Trusted data sharing
Technology enables the development of online platforms and digital services, making it more convenient for citizens to access information and avail themselves of services from the comfort of their homes. This 24/7 availability caters to diverse needs and schedules, enhancing accessibility for all segments of the population.
• Personalisation and customisation
Technology facilitates personalised service experiences by capturing and analysing individual preferences and behaviour. This enables public agencies to tailor services according to the unique needs of each citizen, resulting in higher satisfaction rates and better outcomes.
Real-time communication and feedback loops
Technology facilitates seamless communication channels between citizens and public agencies. Real-time feedback mechanisms enable agencies to respond promptly to concerns and complaints, allowing for quick resolutions and strengthening citizen-government relations.
We are pleased to invite you to our exclusive event insight where advanced data governance and robust data management solutions will be discussed to help improve citizen experience. The interactive discussion will also discuss strategies to comply with data security and privacy regulations for better outcomes.
This event is by invitation only and will be an interactive session with decision-makers from the Philippines’ public sector.
We will discuss about:
• Building trust in the digital age: Ensuring data governance, data privacy and security for enhanced public services
• The significance of advanced data governance in addressing privacy and security concerns
• Improving overall organisational effectiveness and efficiency with cutting-edge data management solutions
• Sharing trusted data with simple tools to automate data processes, empowering team and ensuring data quality and governance
• How technology-driven processes and data analytics enhance the efficiency and productivity of public service delivery
• Identifying and protecting sensitive data to comply with data protection regulations
• Creating real-time, personalised citizen experiences while keeping citizen data safe and secure
• The importance of real-time communication and feedback loops between public agencies and citizens
• The future of data-driven governance and technology’s role in shaping public services
• Who Should Attend