The 3rd China Digital Supply Chain Summit 2018 | ECV International | 11 September 2018 |

The digital business era requires that enterprises adapt to heightened and ever evolving customer demands and expectations. Customers expect what they want, when and where they want it. Supply chains must be demand-sensitive and customer-centric. Relationships with suppliers and partners are evolving, becoming more interdependent and strategic. Businesses are increasingly reliant on suppliers to deliver against the business commitments, strategic initiatives and for customer satisfaction; as much as 50 - 65 percent of the value of a company’s products or services is derived from suppliers. Globalization and specialization have made the CSCO and supply chain organization more strategic to the business, business alignment and sustainability have become more critical to the business and the supply chain, and the organization, as a result, is tackling more complex objectives\projects.