The Circle of Trust – Unlocking the Full Lifetime Value of Today’s Digital Consumers 2022 | DealStreetAsia | 27 June 2022 | Webinar
Venue
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| Event Date |
Tue Jun 28 +08 (over 2 years ago)
In your timezone (EST): Mon Jun 27 12:00pm - Mon Jun 27 12:00pm |
| Location | Webinar |
| Region | APAC |
Details
The idea
The opportunities and challenges for eCommerce-driven companies in Asia in meeting customer expectations across parameters like trust and a friction free shopping experience.
After having invested enormous amounts in drawing in an audience via promotions, discounts and sales, what are eCommerce companies in Asia doing to reduce customer attrition?
Some of the key themes addressed during the webinar:
• The best practices when it comes to unlocking customer lifetime value.
• The key challenges encountered on the path to customer retention.
• The role technology and data can play in reducing the incidence of subpar customer experience.
Speakers
2022 Speakers
Julian Wong
VP of Risk Management & Compliance, Tokopedia
Maneesha Bhusal
Director of Customer Experience JD.ID
Troy, Htwe Nyi Nyi
Regional Director, SEA & India, Forter
MODERATOR:
Joji Thomas Philip
Founder & Editor-in-Chief, DealStreetAsia
Sponsors & Partners
2022 Sponsor
• Forter