The Customer Show 2024 - Australia | IQPC | 17 September 2024 | ICC Sydney, 14 Darling Dr, Sydney NSW 2000, Australia
Venue
ICC Sydney
ICC Sydney, 14 Darling Dr, Sydney NSW 2000, Australia
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Wed Sep 18 AEST - Thu Sep 19 AEST (3 months ago)
In your timezone (EST): Tue Sep 17 10:00am - Wed Sep 18 10:00am |
| Location |
ICC Sydney
14 Darling Dr, Sydney NSW 2000, Australia |
| Region | APAC |
Details
Our mission is simple: to inspire and empower industry professionals to deliver exceptional customer experiences by sharing knowledge, insights, and best practices from over 100 leading experts in Customer Experience (CX), Marketing, and Data. Be part of a community of 2500+ leaders where innovation meets collaboration at an unparalleled scale.
In a world of rapid change, coming together is more critical than ever. Dive into groundbreaking insights, forge key connections with industry leaders, change-makers, and innovators, and collectively navigate the future of customer experience.
Whats On
Connect and Network:
• Connect with 60+ industry leaders and professionals ready to help you take your enterprise to new heights. Get to know the who's-who of the CX world, including Chief Customer Officers and Chief Marketing Officers from brands such as Amaysim, L'Oréal Paris, The Iconic, NBN, Service NSW, Beyond Bank, and Webjet!
Exclusive Masterclasses:
• 90 minute masterclasses packed with practical insights on everything from adopting first-party data strategies to applying Generative AI and navigating risks! Grab a VIP Visitor ticket to access every single masterclass at the show - only 50 tickets available!
Leadership Opportunities:
• Hear from 100+ industry leaders and decision-makers speaking across all three stages. Share your insights, and connect with an engaged audience of industry leaders and decision-makers. This is your chance to position your brand at the forefront of innovation and influence, driving awareness and credibility.
Engage and Influence:
• Engage directly with potential clients, partners, and industry influencers as you showcase the unique features and benefits of your offering. This is your opportunity to make a memorable impact, generate buzz, and convert interest into action.
Speakers
2024 Speakers
Deidre Boyle
Chief Customer Officer, Flybuys
Nicole Mathias-Browne
Chief Customer Officer, Mercer Super
Belinda Haden
Director of Portfolio Consulting, NICE
Declan Ivory
VP of Customer Support, Intercom
Melissa Sequeira
General Manager Digital, NBN
Adele Coswello
Chief Customer Officer, mycar Tyre & Auto
Bette Safour
National Contact Centre Manager, Teachers' Mutual Bank
Jacob Darkin
Head of Customer Experience, United for Care
Taimoor Khan
Head of Customer Experience, Madpaws
Ben Coughlin
CCO, Webjet
Gabrijela Juel
Director Customer Experience Operations, Domain
Thomas Christensen
Senior Manager Group Loyalty, The Star
Tom Dellas
Manager Customer Insights and Strategy, Venues NSW
Rachel Lane
Head of Customer Support, The Lottery Office
Antoine Casgrain
National Helpline Manager, Dementia Australia
Dean Salakas
Chief Executive Officer, The Party People
Catherine Veronesi
Manager Customer Service, City of Sydney
Luke Bridges
Head of Strategic Growth and Programs, Conversr
Mimi Nicklin
Bestselling Author, CEO and Empathy Advocate, Empathy Everywhere
Graham King
Senior Account Executive, Brainfish
Mahendra Mane
Customer Solutions Architect, Vonage
Amanda Behre
Founder and CEO, DearThrive
Mark Smith
Director of APAC, Vonage
Costa Koulis
CEO and Co-Founder, Designerex
Sponsors & Partners
2024 Sponsors
COFFEE CART SPONSOR:
• Zoho