The Delivery Conference 2024 | Metapack Group | 5 February 2024 | Royal Lancaster Hotel London, Lancaster Terrace, London W2 2TY, UK

Trends and insights to place you at the forefront of ecommerce strategy and set the tone for a successful 2024. Join us to discover key insights to data-driven and tech-anchored growth.

Key Topics:
• Omnichannel retail – Adapting to changing consumer behaviour
• Increasing customer loyalty and acquisition through last-mile delivery
• Optimising your presence on marketplaces to increase revenue
• Beyond Borders: Mastering customs processes to ensure great customer experience
• Creating a checkout experience to drive conversions and lifetime value
• Using automation to create a scalable global operation
• The marketplace customer delivery experience: Who’s responsible?
• The last mile: blocker or unlocker of growth?
• Using data to empower your ecommerce experience
• How to navigate the increasingly complex landscape of cross-border commerce
• The rising popularity of recommerce and its impact
• Creating tomorrow’s sustainable logistics today

2024 Speakers

Albert Ko
CEO, Auctane

Nina Schick
Author, Generative AI Expert, Founder of Tamang Ventures, Tamang Ventures

Gary Page
GM, Customer Delivery & Collection Operations, John Lewis Partnership

Rob Owst
Head of Home Delivery, B&Q

Murvah Iqbal
Founder and Co-CEO, HIVED

Jonathan Jenssen
Co-Founder & CEO, Relay

Lucy Matchett
Manager, Retail and Leisure Team, OC&C Strategy Consultants

Max O’Brien
Regional Sales Director, Global-e

Bex Postlethwaite
Industry Manager, Google Cloud

Richard Lim
CEO, Retail Economics

Dave Middleton
Head of Carrier Management, GXO Logistics

SJ Grabiec
Global Head of CX and Fraud, ALLSAINTS

Krish Iyer
VP, Strategic Partners & Industry Relations, Auctane

Katie Searles
Editor of DeliveryX and Internet Retailing, Internet Retailing Media Services

Caroline Varga
Head UK & Ireland, Uber Direct

Sahil Jaggi
District Marketing Director, UPS

Howe Gu
Managing Director, EMEA Region, Microsoft

Kirti Lalwani
Senior Director of Engineering, Metapack Global

Daniel Corbett, VP Sales, Europe

David Randall
VP of Carriers, Auctane

Sue Saville
Conference Moderator

Emma Clarke
Director of Product Management, Metapack Group

Neil Haydock
Postal and Government Relations Director, Auctane

Matt Anderson
Chief Strategy Officer, Optimizon

Saarika Nathwani
Consultant, VML

Robert Bassett
Director, Enterprise Sales, ShipEngine

Federica Miselli
Global Digital Business Director, AWWG

Rob King
Co-Founder & CEO, Zedify

Katy Medlock
GM UK, Back Market

Molly Scoular-Sutton
Senior Commercial Manager, Thrift+

Paul Nightingale
Customer Engineer

Carolyn Park
Vice President Supply Chain Optimisation, RS Components

Paul McKeeve
Head of Large Retailer Sales, Amazon Shipping

Alexander Stevenson
Chief Product Officer, Auctane

Ben Gilkes
Director of Partner Management, Auctane

Pete Blackburn
International Commercial Director, InPost Group

Ryan Hunter
SVP Sales, DHL

2024 Sponsors

DIAMOND SPONSORS:
• Amazon Shipping
• An Post
• Asendia
• InPost
• Parcel Pending
• Uber Direct

GOLD SPONSORS:
• Avalara
• Correos
• DPD
• DPD Pick Up
• Emma Systems
• Evri
• FedEx
• Furdeco
• Hived
• LC Packaging UK Ltd
• Manhattan
• Pro Carrier
• Relay
• Sending
• Spring GDS UK
• Visku
• Zedify

SILVER SPONSORS:
• Data Refinery
• Global Post
• Linex
• Nova Global
• Retail Economics
• ShipStation
• Sparck Technologies
• what3words