Venue
London, UK
London, UK, 22 Portman Square, London W1H 7BG

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Event Date Wed Sep 6 BST - Thu Sep 7 BST (over 7 years ago)
In your timezone (EST): Wed Sep 6 12:00am - Thu Sep 7 12:00am
Location London, UK
22 Portman Square, London W1H 7BG
Region EMEA
Details

The Future Retail Strategy Congress is the leading event for the industry to discuss the next generation of customer experience. In a highly competitive space, retailers are fighting for their customer share.

Speakers

Gracia Amico
CEO - PetsPyjamas

Doug Baker
IT Management Consultant - former CIO of McDonalds

Heather Barson
Director of Retail and Hospitality - Fujitsu UK and Ireland

Guy Chiswick
Managing Director, Webloyalty- Northern Europe

Mandy Critchley
Head of Brand Partnerships - mySupermarket.co.uk

Rob Feldmann
Chief Executive Officer, BrandAlley

Emilio Foa
Chief Financial Officer - Rapha Racing Ltd

Stephen Hann
Head of Grocery Sales - graze.com

Jonathan Haywood
Head Of Merchandising & Customer Insight - Holland & Barrett International

Maureen Hinton
Group Research Director - GlobalData Retail

Hannah Jackson
China Business Development Project Manager - The Body Shop

Darren Jones
Lithium Roundtable hosted by Social Media & Audience Insight Manager, Royal Mail

Fred Lill
Owner, Lil Packaging - Europe’s largest independent eCom producer

Mike Massimi
Customer Experience Director, Photobox

Kate McCleery
Industry Manager, Retail - Google UK

Carolyn McKeever
Global Head of Loyalty - Shell Retail

James Mitton
Customer Service Director - Shop Direct

Andreas Olah
Lead Analyst - Digital Retail, GlobalData Technology

Rimal Patel
Head of Strategy & Planning – Online - Tesco

Duncan Smith
Head of Business Development, Cardlytics

Mark Stephens
Head of Content Marketing - Time Inc

Sponsors & Partners

Hitachi, Ltd.

T-Systems

Zendesk

ECREBO

Webloyalty

BrandLoyalty

Cardlytics

Lithium

Research Now

Re-Vision

Zebra Technologies

Lil Packaging

HappyOrNot

Shopper Intelligence