The Oracle Journey Mapping Bootcamp 2025 | Oracle | 24 February 2025 | Oracle Corporation Ltd., 1 South Pl, London EC2M 2RB, UK
Venue
Oracle Corporation Ltd.
Oracle Corporation Ltd., 1 South Pl, London EC2M 2RB, UK
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| Event Date |
Tue Feb 25 GMT (2 months ago)
In your timezone (EDT): Mon Feb 24 7:00pm - Mon Feb 24 7:00pm |
| Location |
Oracle Corporation Ltd.
1 South Pl, London EC2M 2RB, UK |
| Region | EMEA |
Details
The event is designed for anyone involved in, or with an influence on improving the employee experience (EX), customer experience (CX) or both. Based on an educational framework created by world renowned Experience Management Specialist, Ian Golding, the bootcamp combines explanation and validation of theory, as well as the practical application of best practice journey mapping and prioritisation. This simple, hands-on approach to experience journey management will help you to clarify exactly what is required to ‘operationalise’ your approach to improving the experience for colleagues and customers.
Through this practical one-day hands-on Journey Mapping bootcamp, we will bring our customer experience and HR consulting expertise to help you detect, analyse and shape Customer Experience (CX) and Employee Experience within your organisation, to concretely implement those insights and see immediate results. Attendees will leave the Bootcamp ready to implement CX and Employee Experience in your organisation.
Speakers
2025 Speakers
HOST:
Harry Wordsworth
Customer Experience & Transformation Director, Chair, D&I Board
SPEAKERS:
Ian Golding
Global Customer Experience Specialist and Certified Customer Experience Professional (CCXP)
Daniel Balshaw
HR Transformation Director
Mine Dogan
Director CX Customer Transformation EMEA