Transforming Client Communications 2021 | SimCorp | 9 September 2021 | Virtual
Venue
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| Event Date | Thu Sep 9 EDT (over 3 years ago) |
| Location | Virtual |
| Region | All |
Details
New research, conducted by Aite Group, found that nearly two-thirds of buy-side firms (65%) admit that their current client communications capability is struggling to keep up with the demands of reporting, driven by more frequent ad hoc requests and integrating new data points such as ESG factors.
Meanwhile, the industry is moving towards greater digitalization of client engagement as a means to differentiate themselves from the competition, improve their customer engagement and achieve the strategic advantage of knowing what their clients want.
• Meet with SimCorp’s senior management for South Africa and global product expert for client communications as they share and discuss the latest results from the research conducted by Aite Group.
• Engage in interactive discussions with your peers on what defines a strong investor client experience for the investment management industry globally and in South Africa specifically.
• Understand the key business drivers and recommendations for embarking on a digital client engagement strategy and learn how SimCorp can support you in delivering a better client experience.
Speakers
2021 Speakers
Brian Anderson
Managing Director, SimCorp, South Africa
Phil Lynch
Senior Strategy Principal, Client Communications, SimCorp
Matt Hollier
Head of Product, Handelsbanken Asset Management