Will you meet the Consumer Duty Deadline? 2023 | Shared Services & Outsourcing Network (SSON) | 28 June 2023 | Webinar

Venue
Webinar

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Event Date Thu Jun 29 UTC (over 1 year ago)
In your timezone (EST): Wed Jun 28 8:00pm - Wed Jun 28 8:00pm
Location Webinar
Region EMEA
Details

The FCA’s new consumer duty has placed a tight timeline on implementing rules for financial services firms and other regulated services. The onus is on the companies to ensure four key areas of consumer care for the protection of vulnerable customers:

• Fair Value for money
• Suitability of treatment
• Consumer confidence in the market and organization
• Suitable products to meet diverse consumer needs

Speakers

2023 Speakers

Richard Bassett
VP Digital & Analytics and Customer Feedback, Nice

Sponsors & Partners

2023 Sponsors

• NICE