X4 Summit 2020 | Qualtrics | 10 March 2020 | Salt Palace Convention Center, 100 S W Temple, Salt Lake City, UT 84101, USA

Discover how the visionaries and leaders behind the world’s most iconic organizations design and deliver breakthrough customer, employee, product, and brand experiences.

2020 Speakers

Ellen DeGeneres
Host & Executive Producer, The Ellen DeGeneres Show

Michelle Obama
NY Times #1 bestselling author of 2018, Former First Lady

Matthew McConaughey
Academy-Award Winning Actor, Writer & Philanthropist

Chip Gaines
Co-founder, Magnolia

Joanna Gaines
Co-founder, Magnolia

Brené Brown
Renowned Researcher, Author of 5 #1 NY Times bestsellers

Angela Duckworth
Co-Founder & CEO, Character Lab

Tony Hawk
Founder, Birdhouse & Tony Hawk Foundation

Arianna Huffington
Founder & CEO, Thrive Global

Jen Morgan
Co-CEO, SAP

Ryan Smith
Co-Founder & CEO, Qualtrics

Brad Olson
SVP of Member Experience, Peloton

Samantha Hammock
Chief Learning Officer, American Express

Eric Hutcherson
Chief HR Officer, The National Basketball Association

Ana Rocca
Head of US Research & Insights, Uber

Edwin Wong
SVP, Vox Media, SBNation, The Verge, Recode

Chloe Gottlieb
Director of Product Design, Google Apps

Bruce Temkin
Director, XM Institute

Charles Cassar
Director of Digital Customer Experience, adidas

Tapaswee Chandele
Global Head of Talent & Development, Coca-Cola

Luis Angel-Lalanne
VP Customer Listening, American Express

Kim Scott
CEO & Founder, Radical Candor, Inc

Sheila Morin
Chief Marketing & Experience Officer, Cirque du Soleil

Michael L. Platt, PhD
Director, Neuroscience Initiative, The Wharton School

Tracey Strober
Global CX, URBN, Urban Outfitters / Anthropologie

Jim Stengel
Former Global CMO, P&G, CEO, The Jim Stengel Company

Judith Williams
Chief Diversity and Inclusion Officer, SAP

Josh Bersin
Founder, Global Industry Analyst, Bersin Academy

Lori Winters
Senior Director Employee Experience & Change, Southwest Airlines

Rick Evans
Chief Experience Officer, NewYork-Presbyterian

Aniza Brown
Chief of Corporate Transformation, HAFB, U.S. Air Force

Elizabeth Cutrona
Chief Strategy Officer, Detroit Public Schools

Julie Lodge-Jarrett
Chief Talent Officer, Ford Motor Company

Tomer Sharon
Managing Director, Head of User Research & Metrics, Goldman Sachs

Angela McClure
Chief Experience Officer, Fresenius

Chris Burke
Global Marketing Director, Olympics, Nike

Sunshine Hillygus, PhD
Director of the Duke Initiative on Survey Methodology, Duke University

Aimee Lucas
Principal XM Catalyst, XM Institute

Scott Harris
Manager, Strategic Research, Major League Baseball

Dr. Tequila Brownie
Executive Vice President, The New Teacher Project

Dr. Peter Lovatt
Dance Psychologist, Royal Ballet School in London

Melissa Schmidt, PhD
Director of Research, Autodesk

JD Schramm
Lecturer on Strategic Communication, Stanford Business School

Jesse Purewal
Partner, Prophet

Patrizio Spagnoletto
SVP, Marketing + Head of Brand, Hulu

Beth Ard
VP of Customer Experience, CenturyLink

Alan Webber
Analyst, IDC

David Hobbie
Director, International Research, ESPN

Kris Erickson
Managing Partner, Workforce Science Associates

Neil Gomes
Chief Digital Officer, EVP of CX, Jefferson Health

Lynne Oldham
CHRO, Zoom

Piyush Mathur
Global Head, Workforce Analytics, Data Strategy & Governance, Johnson & Johnson

Dr. Karla Fisher
Provost, Maricopa Community Colleges

Moira Dorsey
Principal XM Catalyst, XM Institute

Neil Pirie
VP, Strategic Initiatives, American Express

Charlene Foley
Vice President, Head of Exceptional Experience, Blue Cross North Carolina

Steve Walker
Chairman & CEO, Walker

Kristina Ramos
Director of Personnel, Antelope Valley Union High School District

Luke Williams
Head of CX Strategy, XM Institute

Ludovic Begue
Director of Data Science & Consumer Insights, Cirque du Soleil

James Scutt
Head of Customer Experience Strategy and Deployment, UK Postal

Tony Mirau
Senior Vice President, Optum Customer Office, Optum

Vicki Haberman, PhD
Director of UX, Alaska Airlines

Sarah Young
Director of Strategic Initiatives, Utah State Board of Education

Dom Price
Work Futurist, Atlassian

Michele Bartram
CXO, U.S. Census Bureau

Bill Erickson
Managing Partner, Workforce Science Associates

Ben Granger
Principal XM Catalyst, XM Institute

2020 Sponsors

PLATINUM:
• EY
• Deloitte Digital

GOLD:
• Commonfont
• Ugam
• Call Miner

SILVER:
• Reputation
• Fullstory
• Kantar
• Voxpopme
• Walker
• User Testing
• J.D Power
• Review Trackers
• Service Now
• Korn Ferry
• Fuel Cycle

INNOVATION HUB:
• Tango Card
• CX Workout
• Eightfold
• Workforce Science Associates
• Zendesk
• Mavenlink
• Tethr
• Annex Cloud
• Rybbon