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Event Date |
Tue Aug 13 -03 (9 months ago)
In your timezone (EDT): Mon Aug 12 11:00pm - Mon Aug 12 11:00pm |
Location |
Mirante Park
72 Father Antonio Thomas Street Sao Paulo - SP, 05003-010 |
Region | Americas |
In this in-person meeting, you will delve deeper into the new Era of Exceptional Experiences alongside a great CX team, in a day full of content, relationships and business.
What to expect:
• Participation of Zendesk's national and international executive leadership
• Collaborative space for exchanging ideas, where professionals can engage in a humanized relationship experience
• Content on Artificial Intelligence applied to Customer Experience, WEM, Quality Control, Employee Experience, Platforms and Security and Thought Leadership in the sector
• Product demos with solution experts
• Relationship with the Zendesk partner network, expanding business opportunities
2024 Speakers
Carla Patricia Cabral da Fonseca
CEO of Smiles and Vice President of GOL
Mara Maehara
CIO, TOTVS
Guilherme Azevedo
Co-founder, Alice
Bruno Rodrigues
Founder & CEO, 55PBX & BCR.CX
Bruno Stuchi
CEO, Aktie Now
Rafael Paiva
CEO, Eteg Information Technology
Diogo Look
COO, Social SA
Christiane Pelajo
Journalist, TV presenter, and TEDx speaker
Priscilla Siqueira
SVP & Head Brazil, Wellhub
Rodrigo Tavares
SVP Customer Experience, RecargaPay
Monica Vargas
National Superintendent of Operations and Service, CIEE
Thais Suzuki
Sr. Director of New Business, Ifood
Eduardo Mendes
Executive Director of Technology, Aegea Sanitation and Participations
Osmar Queiroz
Chief Customer Officer (Sales & CX), Kovi
Leorys Colletes
Director, Positivo Group/Educational
Rodrigo Leme
Director of Strategy, BCR.CX
Scott Dixon
Director, Customer Engineering, Salto
Tiago Sanches
CEO, inFocusCX
Virginia Santana
Customer Experience Manager, SOMA Group
Carolina Guerra
Head of Customer Experience, iFood Pago
Daniela Valadao
Country Head, Pandora
Daniel Barretta
Partner & Head of Customer Service, XP Investimentos
Marilia Zanotti
Head of Customer Experience Latam, TotalPass
Peter Person
Head of Customer Success, Reserva
Vanessa Lins Porto
Head of Precision Farming, ANH Latam
Rafael Caetano
Managing Partner, Zxperience
Taís Garcia
Onboarding and Support Coordinator, Positive Educational
Luiza Melo
Account Executive, Eteg Information Technology
Luiz Pacete
Journalist and LinkedIn Top Voice
Craig Flower
CIO, Zendesk
Fernando Egea
Vice President, Sales Strategy, Zendesk
Walter Hildebrandi
CTO Latam, Zendesk
Milla Lettieri
Enterprise Sales Director, Zendesk
Matheus Borges
Sales Manager, Zendesk
Leonardo Amaral
Enterprise Account Executive, Zendesk
Rafael Luciano
Sr. Account Executive, Zendesk
Paulette Chafe
Sr. Director, Product Marketing, Zendesk
Liz Gonzalez
Director, Product Marketing, Zendesk
Nazli Camlibel
Sr. Product Marketing Manager, Zendesk
Andrea Wong
Product Marketing Manager, Zendesk
Monica Aragao
Group Manager, Marketing, Zendesk
2024 Sponsors
PLATINUM SPONSORS:
• BCR.Cx
• Via Consulting
• 55 PBX
GOLD SPONSORS:
• Zxperience
• Aktie Now
SILVER SPONSORS:
• Eteg Technology
• Five9
• Infocus
• Salto
BRONZE SPONSORS:
• Jvbti
• Makeitsimple
• Merso
• Tecna