Venue
Mirante Park
Mirante Park, 72 Father Antonio Thomas Street Sao Paulo - SP, 05003-010

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Aug 13 -03 (9 months ago)
In your timezone (EDT): Mon Aug 12 11:00pm - Mon Aug 12 11:00pm
Location Mirante Park
72 Father Antonio Thomas Street Sao Paulo - SP, 05003-010
Region Americas
Details

In this in-person meeting, you will delve deeper into the new Era of Exceptional Experiences alongside a great CX team, in a day full of content, relationships and business.

What to expect:
• Participation of Zendesk's national and international executive leadership
• Collaborative space for exchanging ideas, where professionals can engage in a humanized relationship experience
• Content on Artificial Intelligence applied to Customer Experience, WEM, Quality Control, Employee Experience, Platforms and Security and Thought Leadership in the sector
• Product demos with solution experts
• Relationship with the Zendesk partner network, expanding business opportunities

Speakers

2024 Speakers

Carla Patricia Cabral da Fonseca
CEO of Smiles and Vice President of GOL

Mara Maehara
CIO, TOTVS

Guilherme Azevedo
Co-founder, Alice

Bruno Rodrigues
Founder & CEO, 55PBX & BCR.CX

Bruno Stuchi
CEO, Aktie Now

Rafael Paiva
CEO, Eteg Information Technology

Diogo Look
COO, Social SA

Christiane Pelajo
Journalist, TV presenter, and TEDx speaker

Priscilla Siqueira
SVP & Head Brazil, Wellhub

Rodrigo Tavares
SVP Customer Experience, RecargaPay

Monica Vargas
National Superintendent of Operations and Service, CIEE

Thais Suzuki
Sr. Director of New Business, Ifood

Eduardo Mendes
Executive Director of Technology, Aegea Sanitation and Participations

Osmar Queiroz
Chief Customer Officer (Sales & CX), Kovi

Leorys Colletes
Director, Positivo Group/Educational

Rodrigo Leme
Director of Strategy, BCR.CX

Scott Dixon
Director, Customer Engineering, Salto

Tiago Sanches
CEO, inFocusCX

Virginia Santana
Customer Experience Manager, SOMA Group

Carolina Guerra
Head of Customer Experience, iFood Pago

Daniela Valadao
Country Head, Pandora

Daniel Barretta
Partner & Head of Customer Service, XP Investimentos

Marilia Zanotti
Head of Customer Experience Latam, TotalPass

Peter Person
Head of Customer Success, Reserva

Vanessa Lins Porto
Head of Precision Farming, ANH Latam

Rafael Caetano
Managing Partner, Zxperience

Taís Garcia
Onboarding and Support Coordinator, Positive Educational

Luiza Melo
Account Executive, Eteg Information Technology

Luiz Pacete
Journalist and LinkedIn Top Voice

Craig Flower
CIO, Zendesk

Fernando Egea
Vice President, Sales Strategy, Zendesk

Walter Hildebrandi
CTO Latam, Zendesk

Milla Lettieri
Enterprise Sales Director, Zendesk

Matheus Borges
Sales Manager, Zendesk

Leonardo Amaral
Enterprise Account Executive, Zendesk

Rafael Luciano
Sr. Account Executive, Zendesk

Paulette Chafe
Sr. Director, Product Marketing, Zendesk

Liz Gonzalez
Director, Product Marketing, Zendesk

Nazli Camlibel
Sr. Product Marketing Manager, Zendesk

Andrea Wong
Product Marketing Manager, Zendesk

Monica Aragao
Group Manager, Marketing, Zendesk

Sponsors & Partners

2024 Sponsors

PLATINUM SPONSORS:
• BCR.Cx
• Via Consulting
• 55 PBX

GOLD SPONSORS:
• Zxperience
• Aktie Now

SILVER SPONSORS:
• Eteg Technology
• Five9
• Infocus
• Salto

BRONZE SPONSORS:
• Jvbti
• Makeitsimple
• Merso
• Tecna