Content Editor/Dev Global Automotive Brand

What we do?

As Accenture, we deliver meaningful customer experiences, which is the new battleground for brands. Marketers today are expected to deliver exceptional customer experiences at the right time, with every interaction – acknowledging the individual. With accelerating complexity, delivering a cohesive brand experience remains elusive. Our Clients, especially CMO’s, are looking for expert global partners who can create, innovate, activate and scale marketing operations programs that deliver increased impact, powerful customer experiences and marketing-led growth.

This role will work within the Birmingham Delivery Centre team, serving a global automotive client. The team creates brand communications, delivering award-winning creative and marketing effectiveness across end-to-end customer communications.

Role Overview:

Reporting to the Content Team Lead, the Content Editor is responsible for creating and updating the content used across client websites and tools. Working alongside designers and user experience architects, the Content Editor will be work within the CMS to create and update content in line with the briefing documentation. They will be responsible for creating from new and editing existing content. Through this they are expected to be an expert in their role, knowing how the backend of the CMS connects to the front end and how content links together. They should also apply this knowledge alongside an understanding of digital best practice to deliver the best client and customer experience. This role would suit an individual with digital prowess and ideally previous content management experience who is looking to work in a creative agency environment.

Responsibilities:

Following the brief, update client websites and tools with the latest product information, advertising campaigns, photography and films. Additionally being responsible for copy updates, CMS configuration/settings changes, choosing the best modules for content, adding new modules, removing modules, re-ordering modules, editing content within modules, adjusting page settings, updating metadata, asset upload and general CMS housekeeping

Ensure that all content has been added correctly following brand guidelines, checking across different browsers and devices before it is sent to a QA team

Work in a methodical manner to ensure created content has no negative impact on live sites and is built right first time

Understand and carefully follow the process to ensure content is built efficiently and with minimal risk to embargo breaks

Participate in project briefings, liaise as appropriate with the delivery lead if more clarification is required to deliver work.

Trouble shoot content that does not display correctly and escalate any issues that cannot be resolved to the Content Team Lead.

Person Specification

Experience/Skills:

Attention to detail is a must.

Proactivity in approach - The role demands someone who will add value to the brief and identify elements that don't look right whilst they are working in CMS

Strong problem-solving mentality with a voice to suggest any updates/improvements

Right first time ethos

Quality approach to delivering objectives

Strong communication skills

Able to co-ordinate workload and manage multiple projects at one time

Able to operate effectively in a global environment focused on delivering goals to a high quality

Ability to understand both technical requirements as well as creative mandatories

Strong problem solving mentality

Necessary Skills and Experience:

Full training will be provided but prior experience is preferred, particularly Sharepoint or Adobe Experience Manager

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Please note, the work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.

About Accenture

We connect deep human and business insights with the power of technology to define and deliver new realities. Experiences that can make lives easier, healthier, safer, and rewarding. At Accenture, we’re reimagining business through experience.

Website: https://www.accenture.com/gb-en/services/song/marketing-transformation