Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.
Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
Our community is based on connection and belonging.
Our creativity allows us to imagine new possibilities for people.
Our responsibility is to all of our stakeholders.
It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
Responsibilities:
Write, copy edit, and proof content for Experience & Services product pages, using a keen eye for story and a strong background in digital content creation
Manage the seamless flow of product page copy from development to delivery in a fast-paced, deadline-driven environment
Review, vet, and provide feedback on vendor-generated copy assignments, ensuring content meets Airbnb standards
Conduct regular quality control checks of human and AI generated content, to ensure adherence to creative brief standards and writing guidelines
Copy edit and proofread copy for accuracy, clarity, grammar, inclusivity, logic, and consistency, ensuring text meets brand and style guidelines for brand voice, storytelling, and tone
Generate captivating product page titles, distilling complex experiences into snappy headlines
Manage multiple projects simultaneously while maintaining precision and attention to detail
Utilize large-volume, scaled content workflow using content management systems
Foster a collaborative and positive work environment to promote teamwork and productivity
Requirements & Skills:
10+ years of experience in product copy editing, preferably in hospitality, travel, e-commerce, or a related industry
Proven track record in a copyediting role, working in a fast-paced editorial environment
Highly agile mindset; ability to stay organized and excel in fast-paced, rapidly changing environments
Must have a firm grasp of the English language, grammar, spelling, usage, punctuation, and commonly used styles. Previous use of AP Style is preferred
Excellent copyediting and proofreading abilities, paired with strong project management skills
Experience working within large-scale copy operations and workflows
Must be able to work in a fast-paced environment under constant deadlines, copyediting and proofreading accurately and quickly
Proficient in Google Suite applications. Salesforce and Airtable are a plus
Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: 40-$50/hour.
Benefits: Medical, Dental, Vision, 401K