Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
The opportunity
The Content Editorial Group at Harvard Business Publishing is looking for a full-time contract associate editor, content strategy to join our team.
If you’re a word wizard with a passion for AI, this position is made for you. In this multifaceted role, you'll help our editorial and technology teams launch our new online learning destination for leaders. From helping shape a world-class chatbot experience to curating online content, you’ll be at the center of the product development process.
In this role you’ll collaborate with editorial and technology teams to ensure that our online content is informative, engaging, and true to our brand. You’ll be happy in the position if you are excited to help managers be better leaders, you can nimbly jump from project to project, and you take pride in details others often overlook.
RESPONSIBILITIES:
Collaborate with editors to support all aspects of our learning destination, including drafting online copy and curating Harvard Business Review content (e.g., articles, videos, podcasts)
Develop and refine chatbot prompts to generate accurate, engaging, and brand-aligned responses
Analyze chatbot usage data to identify trends and recommend improvements to the chatbot's performance
Collaborate with engineers and other team members to optimize the chatbot's functionality and natural language processing capabilities
Identify gaps in the chatbot's knowledge base and work to fill them
SKILLS & REQUIREMENTS:
2-4 years of writing and editing experience
Experience with AI technologies and natural language processing (NLP)
Exceptional organizational skills and attention to detail
Excellent communication and collaboration skills
Ability to analyze data and translate insights into actionable improvements
Curiosity and eagerness to stay up-to-date on AI and natural language processing (NLP) advancements
Willingness to accept challenges and take initiative
$29-33 per hour
The above range is the expected hourly rate for this position.