AWS Technical Writer

Skills Technical writing Content creation and organization Research and collaboration Document planning and scheduling Visual aid creation Editing and proofreading User guides and training materials Compliance and standards adherence Knowledge sharing

Job Description
About Us
EVRY India and EVRY USA are wholly owned subsidiaries of TietoEVRY, a leading digital services and software company headquartered in Finland with annual revenues of around USD 3.3 billion. TietoEVRY employs around 24,000 experts globally and is recognized as the #1 IT services and #1 financial services company in the Nordics. TietoEVRY serves thousands of enterprises and public sector customers in more than 90 countries. We foster a culture of continuous learning and focus on helping our customers in accelerating their digital journey to scale business advantage. Be it talent, speed to market, innovation, or cross-pollination of ideas across markets, TietoEVRY leverages USA and India operations to compete locally as well as globally.
About EVRY USA
EVRY USA delivers IT services to a wide range of customers in the USA through its global delivery centers and India offices (EVRY India) in Bangalore & Chandigarh, India. We offer a comprehensive IT services portfolio and drive digital transformation across Banking & Financial Services, Insurance, Healthcare, Retail & Logistics, and Energy, Utilities & Manufacturing sectors. EVRY India's process and project maturity is very high — the two offshore development centers in India are appraised at CMMI DEV Maturity Level 5 & CMMI SVC Maturity Level 5 and certified under ISO 9001:2015 & ISO/IEC 27001:2013
Roles and Responsibility
Position - Technical writing
Visa Preference: USC/ GC/ H4
Location: Remote

Key Skills

Technical writing
Content creation and organization
Research and collaboration
Document planning and scheduling
Visual aid creation
Editing and proofreading
User guides and training materials
Compliance and standards adherence
Knowledge sharing"
Job Description "Bachelor's degree in technical writing, computer science, engineering, or a related field (or equivalent experience).
Proven experience as a technical writer, ideally in a platform engineering or infrastructure environment.
Proficiency in technical writing tools and documentation platforms (e.g., Markdown, Confluence, LaTeX).
Familiarity with version control systems (e.g., Git) and documentation management tools.
Excellent communication, research, and interpersonal skills.

Responsibilities:

Content Creation:

Develop and update technical documentation for platform engineering, including architectural diagrams, system design documents, and operational procedures.
Transform complex technical information into easily understandable and actionable content.
Research and Collaboration:
Collaborate closely with platform engineers, system administrators, and other subject matter experts to gather information.
Research and analyze intricate technical concepts to ensure accuracy.
Documentation Planning:
Plan and organize documentation projects, outlining content structure, delivery formats, and schedules.
Ensure that documentation aligns with platform engineering goals and standards.
Version Control:
Utilize version control systems to manage document revisions and ensure the accuracy and consistency of documentation.
Visual Aids:
Create visual aids such as diagrams, charts, and screen captures to enhance the clarity and comprehensibility of documentation.
Editing and Proofreading:
Review, edit, and proofread documents to maintain clarity, consistency, and adherence to style and branding guidelines.
User Guides and Training Materials:
Develop user guides, training manuals, and tutorials to support platform engineers and other stakeholders.
Assist in the creation of training materials and documentation for onboarding new team members.
Compliance and Standards:
Ensure that documentation meets industry standards, security protocols, and compliance requirements when applicable.
Knowledge Sharing:
Collaborate with engineering teams to extract, document, and share best practices, patterns, and troubleshooting guides.