Technical Writer - Product Documentation

New Posted 5 April 2022 | New York, NY | Bloomberg

Accurate, strategic, creative—and fast. We help clients get the most from Bloomberg’s vast suite of tools and products. Through detailed online user guides, compelling contextual content, and just-in-time release notifications, we educate, inform, and guide clients to the tools and enhancements that can help them do their jobs. Bloomberg’s Product Documentation team is a centralized team of technical writers, creating user assistance materials that span business areas across the financial markets. We partner with Product, Technology, and UX teams to investigate requirements in an energetic environment, characterized by frequent product updates and quick time-to-market. Our writers have the skills to solicit business needs, jump quickly from discovery to draft, and shift seamlessly between deliverables and writing styles. We take pride in being a collaborative team of 20+ writers that values peer-to-peer editing, an iterative writing process, and cooperative idea generation. We work with style guides to create useful materials with a unified, professional voice. Though we move quickly and strive to perfect the art of balancing competing priorities, we put a premium on quality—both of writing and ideas. Our writers create a broad range of client-facing user assistance content for the Bloomberg Professional Service and related products. Sitting within Bloomberg’s UX Design department, we focus on user-centered documentation and play a key role in supporting consistency across the system. We also partner with an Engineering Agile Scrum team to build our own end-to-end documentation products, from CMS and authoring tools to client-facing UI.


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