Technical Writer

Compensation Range: $30 - 35 per hour

We are seeking a talented and detail-oriented Technical Writer to join our client's dynamic team. As a pioneer in the development and sales of Healthcare products and monitoring software for the products, they are dedicated to innovation, excellence, and fostering a collaborative work environment.

This is an exciting opportunity for a skilled individual to contribute to the creation of high-quality technical documentation that enhances the user experience and supports the success of our cutting-edge products.

Responsibilities:

Determine the needs of users of technical documentation.
Write or revise supporting content for products.
Research, outline, write, and edit content, working closely with various departments to understand project requirements.
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage.
Research, create, and maintain information architecture templates that adhere to organizational, regulatory, industry (ISO, IEC, etc) and legal standards.
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.
Provides support to PD, CommOps, and TechOps users on VCP Platform, Confluence notes, and Jira visualization dashboards.
Performs other job-related responsibilities and duties, as assigned.

Qualifications:

HS Diploma + Five (5) years of technical writing experience.
BA + Two (2) years of technical writing experience.
2 or more years of experience as an effective technical writer.
Proven ability to quickly learn and understand complex subject matter.
Experience in writing documentation and procedure manuals for various audiences.
Superb written communication skills, with a keen eye for detail.
Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content.
Ability to handle multiple projects simultaneously.
Preferred Education & Experience:
Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field.
Firm understanding of SDLC (systems development lifecycle).
Previous experience in medical device industry.
Professional certification (ex: Society for Technical Communication).
Experience in using Adobe and Atlassian tools to create documentation.