Communications Specialist

Our team is seeking a Communications Specialist to join its team. As a member of this team, you will use your exceptional writing skills to draft and distribute global communication as well as create and publish engaging end-user-facing technology support resources on internal channels. As the Communications Specialist, you will work closely with technology product owners and key stakeholders to communicate desktop and mobile end-user-impacting changes to employees. Your work will also increase awareness and benefits of the Firm's enterprise technology solutions. You are expected to be a strategic thinker with meticulous attention to detail, working well under pressure and meeting deadlines. You will have excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment. Your innovation, organization, and self-motivation with a keen interest in driving strategic messages that are clear, concise, and actionable for a global audience will ensure your success with the team.

Communications Specialist Responsibilities

Schedule and lead project kick-off calls to assess communication requests
Work with team and key internal stakeholders to develop communications and content design strategies
Work with key stakeholders to obtain communication requirements (e.g., support documentation, key dates, distribution lists)
Develop wireframes and content to promote adoption of various technology products
Handle initial drafts of communication and approval process
Manage communication calendar
Adhere to the Firm writing style guide, ensuring we produce high-quality, error-free content
Facilitate the distribution and reporting of end user communication

Communications Specialist Requirements

Bachelor degree in Communications, Journalism, Public Relations, Marketing or a related field
A minimum of 5 years experience in communications field
Experience with Adobe Experience Manager, HTML, SharePoint, Adobe InDesign, Microsoft Office, Photoshop, XML is a plus
Excellent written and verbal communication skills
Works well under pressure and meets tight deadlines
Strategic and creative mindset
Meticulous attention to detail
A portfolio of writing samples available for review