Copywriter

New Posted 10 March 2025 | Chatswood, New South Wales, Australia | PetSure

Want to work with a bunch of smart, commercially savvy people who love to tackle complexity and find ways to make things simple? Bring your copywriting skills and join a fantastic cutting-edge marketing team.

As the market leader in a growing category, the Copywriter will assist the Senior PR & Communications Manager in defining content ideation, strategy and implementation for creative campaigns and business copy requirements including managing the monthly content calendar for the PetSure, GapOnly, petinsurance.com.au and Oodle brands and other affiliate brands.

The Copywriter will be open to using technology such as Chat GPT/AI to develop initial content outlines where relevant, to help fast-track the content writing process.

The Copywriter will be the gatekeeper of the Brand Tone of Voice (TOV) guidelines across all brands, by ensuring that all content adheres to these guidelines.

Specifically, as the Content and Social Media Manager you would be accountable for:

Lead content planning meetings with the marketing team to share content and campaign progress updates and identify content opportunities across the brands
Define monthly content calendars in collaboration with internal stakeholders and subject matter experts
Identify required assets required for content pieces from the business and external sources, for example customer testimonials, artwork or claims data highlights and brief internal stakeholders
Staying across news and industry trends to help inform content ideas and direction
Conduct industry research and leverage ChatGPT/AI to generate initial content outlines for a variety digital and traditional medium including website articles, thought leadership pieces, industry reports, email/Edms and newsletters across the all brands in the relevant tone of voice
When using AI to generate a content outline, identify opportunities to add Petsure data or insights to enrich the value and originality of content. Consult internal stakeholders, including Vet Advisors / Provider Management for expertise and input.
Proofread and edit copy drafted by other team members to ensure the content aligns with editorial and Brand Tone of Voice (TOV) guidelines, in addition to PetSure’s strategic direction. Ensure digital website copy is optimised for SEO and mobile
Review and fact-check content to ensure it is free from factual errors. Ensure content is signed off by the relevant stakeholders.
Briefing and liaising with external contractors (i.e. video editors) and campaign participants to ensure campaign requirements are delivered to a high standard on time
Manage content approvals with the compliance team, as required
Select article imagery & publish article directly to website via Wordpress CMS

Follow best practice with SEO when publishing articles to the website

What you’ll need to be successful:

Excellent writing and communication skills with a proven track record of writing short and long-form copy, across a variety of formats
Experience with using AI/Chat GPT for initial content creation
Knowledge of traditional and digital marketing, content marketing, and social media marketing, including knowledge of emerging channels like Tiktok
Experience with social media scheduling and listening platforms
SEO knowledge and experience preferred, but not essential
Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint
Good people skills and ability to form close working and professional relationships across all levels of the company
Pet parent or pet advocate
Passionate about PetSure’s purpose.

Want to love where you work? Join us!

We have amazing people, a great culture… and pets everywhere. Together, they make this a really great place to be. Here’s some of the awesome benefits you’ll get to enjoy as part of the PetSure team:

An inclusive and supportive culture that supports career development and flexibility, including our fully paid 18-week gender-free parental leave
Access to our wellbeing program which includes webinars, health checks, on site lunches
Personal and professional development through our customised learning platform
Paid leave for your birthday and a wellbeing support day (a day out of the office to support your wellbeing or to volunteer for a cause or passion close to your heart)
And because pets are at the heart of everything we do, your pet insurance premiums are on us too!

About PetSure

PetSure is helping to create a better world for pets and their people, with a mission to remove the worries that come with being a pet owner.

We are a pet health tech business providing a sense of security to almost half a million people in Australia and New Zealand. We are the first general insurer in Australia solely dedicated to pet insurance and with our partners, everything we do champions the rights of pets, pet parents and vets.

We are a pet insurance underwriting agency and insurer. At our core, are a team of passionate pet lovers committed to working with veterinary teams to help provide the best possible health outcomes for pets. The underwriting component of our business powers the pet insurance propositions of more than 25 companies, including some of Australia’s household names, such as IAG, Woolworths, , Petbarn, Guide Dogs, Medibank, Bupa, HCF and AA in New Zealand.

PetSure is also an administrator and leader in pet insurance claims processing. Assessing over a million claims from across Australia and New Zealand each year, PetSure’s authority in this area has resulted in us being retained by leading pet insurers in the United States to provide claims processing services.

Our innovative payment solution GapOnly™ is a paperless claims service whereby a customer can obtain claims approval within minutes and simply pay the gap*, while still at the vet clinic. GapOnly™ is transforming the claims experience with less upfront out of pocket expenses for the pet parent, now available in 1000+ participating vet clinics and specialist hospitals Australia-wide.

Want to strive, win and grow? Apply now.

We'd love to hear from you! Apply Now!
PetSure is an equal opportunity employer and encourages anyone who meets the role requirements to apply.
PetSure is a pet-friendly environment and welcomes dogs and cats in the workplace.  It is the policy of PetSure that all new employees consent to a background check.


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