Web Content Management Writer/Editor

We’re currently hiring a Web Content Management Writer/Editor.

The Company

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next Government, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

Team

This position will report in to project content strategy leadership for one of ICF’s web projects within the Centers for Disease Control and Prevention (CDC).

The Work

We seek individuals with writing, editing, and/or web content development experience to support work updating, optimizing, and manually migrating to a new content management system (CMS), which will be a version of WordPress. This work will happen under the direction of a task lead for content strategy and a lead content strategist. You will work with other writer-editors to serve one or more offices within the CDC as they update and migrate their content to the new system. In doing so, you will help ensure that content is written in plain language, is scientifically accurate, and meets usability standards.

Key Responsibilities

Meet with subject matter experts (SMEs) to gain input on content relevancy, timeliness, accuracy, and usability
Make updates to web pages directly within the CMS to fix errors
Revise or write new content where necessary based on SME input
Assist with content inventories and audits as required using provided criteria
Suggest improvements to headings, metadata, and structure
Suggest improvements to CMS content types/page templates and their associated attributes
Suggest improvements to taxonomy, tagging, and other site search or search engine optimization (SEO) components

Required Qualifications

2+ years of experience writing for the web
1+ years of experience making content updates within a CMS such as WordPress, Drupal or other system
Must be able to obtain & maintain a government security clearance.

Preferred Qualifications

Demonstrated resiliency and experience in client-facing roles requiring tactful communications in fast-moving environments
Experience with the federal government, especially the CDC or another public health agency
Experience working within web teams using Agile Kanban or similar methods to track ongoing content optimization efforts for a site relaunch
Experience with WordPress

Professional Skills

Proficiency with editing content for plain language and usability
Ability to collaborate with teams in an agile setting and work across many workstreams
Excellent written and oral communication skills with a focus on attention to detail to produce client-ready copy
Talent for anticipating obstacles and risk in projects and proactively seeking solutions to mitigate them

Job Location(s): This is a remote position, though candidates based in Atlanta are preferred due to proximity to the client. Position requires the successful candidate reside and complete all work within the continental United States due to contract requirements.