Community Editor (Audience)

The Globe and Mail is looking for a Community Editor to join The Globe’s audience team to help make theglobeandmail.com a unique destination for civil and thoughtful conversation.

Working collaboratively across departments, this person is responsible for driving conversation and reader engagement through interactive Q&As with Globe journalists and subject-matter experts, quizzes, polls, comments, surveys and comment roundups.

This work might also include on-camera work. We're looking for someone who loves interacting with readers, is not afraid to try out new ideas, and has the determination to make them happen.

RESPONSIBILITIES:

Collaborate across departments to create and execute audience engagement strategies with a focus on driving interaction between Globe journalists and Globe readers and between Globe readers themselves through comments, polls, reader callouts, quizzes, surveys and comment roundups
Conceive of and coordinate weekly online Q&A events with Globe journalists or external subject matter experts
Utilize responses from both journalists and our subscribers to create fresh content for our site, with an eye to SEO potential
Collaborate with marketing and retention teams to facilitate promotion of reader engagement opportunities to help increase the size of participating audiences
Use analytics and community feedback to track engagement, spot growth opportunities and improve community efforts. Share regular updates with newsroom and other stakeholders on projects.

QUALIFICATIONS:

Solid news judgement and a flair for sparking thoughtful conversation on trending topics
Excited about new ideas and using data to test, learn and iterate. The status quo doesn’t appeal to you.
Able to identify existing and potential audience for The Globe's journalism, iterating on what exists and developing new ideas based on what readers are looking for.
Able to work across the newsroom and broader organization with different levels of staff to develop and support best practices in reader engagement
Experience with Viafoura, Coral, Norkon or other community platforms
Experience building and growing an audience, including knowledge of audience data.
Experience working with Google’s search algorithm and proficiency on off-platform sites will be an asset.

SALARY: This position is classified as a Content Editor under Group C of the Editorial Collective Agreement.

WHY CHOOSE THE GLOBE:

The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.

As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.

WE OFFER:

Competitive compensation to ensure we hire, retain and reward team members
Hybrid work environment that promotes work-life balance
Generous vacation and flexible work arrangements
Parental leave top-up
Competitive health and dental benefits
Defined Benefit pension plan
Annual wellness subsidy
On-site chiropractor and registered massage therapist
Employee and family assistance program
Free digital subscription to globeandmail.com and 40% off other Globe products
Education assistance for external training courses

SUPPORTING YOUR GROWTH:

We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
There are lateral and upward advancement opportunities for rewarding and developing careers.
We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
We support continuing education and provide both internal and external opportunities for training and development.