Community Manager

Fully supporting our customers' success requires a commitment to support the community's success. That's why we are introducing a new Community Manager role within the Community and Business Development organization. This role will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive. The Community Manager is a liaison to build relationships and ensure financial education and product solutions are available to all within their assigned community. This role is based in the field and works across a cluster of branches to develop a community outreach and engagement program. The Community Manager will be responsible for implementing a national community playbook to engage the community in a meaningful way and will own the planning, execution and reporting of events locally. The ideal candidate will lead and coordinate a wide range of financial health initiatives in the community, while referring branch and cross LOB client and prospect opportunities. The Community Manager will partner with the Branch Manager(s) to develop deep relationships within the community and have a thorough understanding of any complex interdependencies of bank branches in the communities they serve. The Community Manager will also work closely with the local Corporate Responsibility representatives, along with members of our Business Banking, Home Lending, and Wealth Management teams to ensure their local community benefits from the full suite of resources JPMC has to offer. She/he will be an active member of the Market Leadership Team (MLT) providing weekly updates on events, success stories and opportunities in the community.